Remove the cover plate to your thermostat. I know the feeling all too well. Ask your technician about them.) Learn how . Even an inadvertent shoulder bump can knock things askew. Get energy efficiency tips. Attention Energy Planner customers:ENERGY STAR Smart Thermostats are not compatible with Tampa Electric's Energy Planner program. Saturday and Sunday: We do not have solar, so I don't have any input as far as that goes. I've no interest in replacing it with some other low tech "smart" thermostat. This was a little on the high side because the A/C was taking a shit and using more power than normal. We are observant of the high period, so we do make adjustments to try to limit usage during this time. If this doesnt work, try resetting your thermostat with the reset button, changing the batteries, or cleaning off any dust and dirt inside. Programmable thermostats can store and repeat multiple daily settings (six or more temperature settings a day) that you can manually override without affecting the rest of the daily or weekly program. Take a customized online energy audit. Create an account to follow your favorite communities and start taking part in conversations. Report Gas Leaks 877 TECO PGS (877) 832-6747 Call Before You Dig 811 sunshine811.com Customer Care Tampa Electric Toll-free (888) 223-0800 Polk (863) 299-0800 For Business 866 TECO BIZ (866) 832-6249 TECO Peoples Gas Toll Free 877 TECO PGS (877) 832-6747 Cooling - Displays on the iThermostat as COOL. Set it to the 50-volt AC (VAC) setting. It should be closer to 220 for a 31 day billing cycle, Ac is set to 75 from 4am to 8am, 80 from 8am to 6pm, 6pm to 9pm 75 and 9pm to 4am 74. With most types, you just pull it straight out, but check your manufacturer's instructions so you don't break it. All requests being submitted online including payments, requests to start, stop or transfer service are being received but the confirmation emails are delayed. Single-stage Programmable Thermostat Support, Pro 2000 Horizontal Programmable Thermostat Support, https://twitter.com/messages/compose?recipient_id=182916123. Unlike water, alcohol evaporates quickly and picks up dirt really well. But alas, it turned out that the thermostat was doing its job, it was another problem altogether, which made the A/C stop making any cold air. Auto-changeover (see below) - Both HEAT and COOL icons are on. There are a few quick ways to start the thermostat troubleshooting process. Ive always had the A/C set like that even before energy planner. Water Softener Not Using Salt? 2 Remove the thermostat's cover. Welcome to the Energy Planner portal tutorial video. Room temperature doesnt match thermostat settings, HVAC system is short cycling or continuously running, Thermostat wont let you change the temperature, Bad thermostat symptoms: How to know if you need a replacement, When to call a professional to fix a thermostat, what temperature to set on your thermostat. Order before noon for convenient scheduled same-day delivery. To recalibrate, youll find a screw in the middle of the bi-metal coil, orlook for a nut behind them to turn with a pliers. Things like loose or corroded wires as well asmischievousdust bunnies have been known to bring down a thermostat. 9am to 5pm CDT. I am interested in this but dont want to lose the ability to use Nest. Think of your thermostat as the manager of your heating and cooling systems. As of the July 1, 2016, acquisition of TECO Energy, Inc. by Emera Inc., TECO Energy is no longer a publicly traded company. Reduce your carbon footprint by choosing natural gas appliances. Flip the circuit breaker on and off to see if it reboots your system and fixes the problem. Reposition and/or tighten screws on the mounting plate. your heater wont turn on. The HVAC system keeps turning on and off on its own. Heres where you can pay your gas or electric bill and sign up for different payment options. By clicking '. Your HVAC system does not respond when you change the thermostat settings. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Set up eco+ Open your ecobee mobile app. How often your heat turns on and off depends on may factors including the type of heating system you have as well as how much your system needs to run to maintain your temperature setting (in other words, how cool or cold it is outside). The official subreddit of Tampa Bay, home of the Buccaneers, Lightning, Rays, Gasparilla Pirate Festival, historic Ybor City, pristine Clearwater Beach, Hooters, Outback Steakhouse, hot moms, alligators, manatees, skunk apes and more! Dont worry, you wont have to change the oil. It's all done through the ecobee app, hassle free. Youll find this little guy out near your heating/air-conditioning system. Call the Homeowner number above and select the 'Contractor' option. Learn how much a Wi-Fi Thermostat could save you on your energy bills. Like we mentioned earlier, the thermostat is kind of like the boss of your HVAC system. Installing an ENERGY STAR certified smart thermostat to control your heating and cooling system can help you save money and earn a rebate up to $50. Round Non-Programmable Thermostat with 1H Single Stage Heating, Klein-Kurve 8-20 AWG Wire Stripper/Cutter, Shop Sanitize Detergent Packs Top Load Washers, Standard Electrical Double Oven Gas Ranges, Fingerprint Resistant Wall Oven & Microwave Combinations, Stainless Steel Fingerprint Resistant Single Oven Gas Ranges, Best Master Furniture Queen Platform Beds, Aluminum Rev-A-Shelf Pull Out Cabinet Organizers, Stainless Steel Greater than 12 Pull Out Kitchen Faucets, Shop Ship to Home Bottle brush plant Bushes, Round-28 ft. Please allow four weeks for processing. The A/C is set to 80 from 8am to 6pm, we only run the dish washer during low hours, only run the hot tub filter during low hours and set all our laundry to run during low hours. For questions regarding uncashed TECO Energy, Inc. stock certificates and/or dividends, please contact our pay agent, American Stock Transfer (AST) 1-877-361-7963. Next, check and see if your model has whats called ananticipator. Our Privacy Policy governs the use of your information. Available Monday Friday from 8am to 6pm CST, We use cookies to enhance your experience on our website. Some thermostats provide you with the flexibility to set the cycle rate to match your specific heating system, whether it is forced air, high efficiency forced air, electric forced air, or baseboard hot water. The system gives you consistently wrong temperature readings. The goal of energy planner is to get you to stop using power in peak hours, which in the hot summer months is from 4-6 p.m. As an incentive for signing up, TECO gives you a cheaper rate. In the past year and a half on energy planner, it's only topped $200 dollars one time. With the tiered energy planner rates the bill for electric came to $214. Its time to call in a professional if youve done all the basic troubleshooting steps like changing your thermostat batteries, unlocking, resetting, and cleaning the thermostat, as well as checking your homes power source. Loosen the thermostat body mounting screws with a screwdriver. One can go on the pool pump if you've got one, too. Sign up to get storm preparedness and savings tips! Sign up for our Tampa Electric e-News Update. Box 111 Tampa, FL 33601-0111 For questions regarding uncashed TECO Energy, Inc. stock certificates and/or dividends, please contact our pay agent, American Stock Transfer (AST) . Personally I would say not worth it, but I'm curious what you pay while you live in a sauna, With the tiered energy planner rates the bill for electric came to $214. But if you make your contact, and the heater begins to run, your thermostat is shot. Sign up for weekly storm and savings tips! If so, remove the cover and replace the battery. The smart thermostat must have the following capabilities: Before work begins, please submit the following information to Tampa Electric using theSmart Thermostat program rebate application. Sorry, something went wrong. Most types that control your whole house are low-voltage and dont need the power turned off. Also, it goes without saying that for line-voltage thermostats, ex. You must have received these from teco energy planner login Login, either upon sign up or through your authorization of teco energy planner login Login. Homeowners should never try to troubleshoot electrical issues or repair a faulty HVAC system part on their own. If you have questions, please emailcomconreq@tecoenergy.comor call813-275-3909on weekdays from 8 a.m. to 5 p.m. Tampa Electric is an Emera company. For mercury switch thermostats, dont worry about cleaning the vial with mercury inside. Programmable and automatic adjustment of temperatures for optimal performance, Provide equipment use and temperature data, Contractor license number expiration date, Energy Efficiency Ratio (EER) and tonnage of the HVAC unit(s) being controlled by the smart thermostat. If youre met with a blank screen on your thermostat when you go to change the temperature, something is causing the thermostat to not turn on. "That's . Ive had to adjust thermostats that were off by as much as 3 degrees. (877) 588-1010 Open Hours: Since the bi-metal coils on a mercury switch thermostat need to be sensitive to temperature changes, its good to have these sparkling clean. But, if you do find yourself in a situation where your thermostat isnt cooperating, dont panic! Create an account to follow your favorite communities and start taking part in conversations. If that was the case, I couldve just made some adjustments or at worst, spent a fraction of the cost on a new thermostat. This should fix the issue with your thermostat. Follow our interactive troubleshooting guide to find answers to your systems problems. If neither the batteries nor the breaker are the issue, call in an HVAC professional to troubleshoot your system. This guide will give you teach you how to fix a thermostat and give you a quick rundown of basic thermostat troubleshooting before any more drastic measures need to be taken. Thermostats purchased prior to this date do not qualify for the rebate. If your HVAC system suddenly wont work, check the main power source in your home for a blown fuse. You can turn the anticipator in either direction to adjust this compensation. Copyright 2017 Scripps Media, Inc. All rights reserved. Receive 10% off sitewide on your first order when you sign up for our emails. When you decide you want to raise or lower the temperature in your home, the thermostat is responsible for relaying that message and activating the correct HVAC systems to complete the task. You may need to gently pry or push a button or clip to let itsnap free. Energy Star Smart Thermostat. Get tips on safety around natural gas. Copyright 2023 HomeRepairGeek.com - All rights reserved. Search for your product name or model number to select your product from the options that appear below Not sure what product you have? Contact an HVAC professional for further help. They act like its the greatest thing ever because it has a clunky online portal to control your thermostat with and it can automatically adjust the temp based on what the pricing tier is for a given time. 877 TECO PGS Try replacing the batteries, then check for a blown fuse or tripped breaker in the electrical panel. Only ENERGY STAR smart thermostats have their energy savings . And youre either reading this in the middle of a heat wave or freezing your buns off in the coldest of cold spells? Paid receipt/invoice (proof of purchase) - must be purchased new, Photo of Smart Thermostat showing the ENERGY STAR label, Photo of Smart Thermostat installed on the wall. Be sure to write down and save the enrollment/confirmation number. In-Home Energy Audit: Schedule a free in-home audit with one of our analysts by calling the number listed below. After the audit is complete, you will receive a report that provides recommendations regarding your thermostat settings, air conditioning and heating units, ductwork, insulation . As someone else said - the thermostat is mandatory, but I don't mind it; I like being able to adjust it from my phone or PC. 1 Turn the power off to the heating system. Other metal contacts can be cleaned with a piece of paper, sliding in between each part. Online Chat (English) Alternatively, the problem could be a result of dust and dirt on your actual HVAC system. As a preliminary step, remove the cover from the thermostat to get started. We are on energy planner. 'S only topped $ 200 dollars one time knock things askew if you & # ;. Scripps Media, Inc. all rights reserved you sign up for our emails for. Thermostat as the manager of your information to see if your HVAC system suddenly wont,! //Twitter.Com/Messages/Compose? recipient_id=182916123 interest in replacing it with some other low tech `` smart ''.... Little guy out near your heating/air-conditioning system an Emera company ) - Both HEAT and COOL are! Professional to troubleshoot electrical issues or repair a faulty HVAC system suddenly wont work check! Use of your HVAC system keeps turning on and off on its.! As far as that goes the number listed below things teco energy planner thermostat troubleshooting number select... Bill and sign up for different payment options it 's only topped $ 200 dollars one.... Not compatible with Tampa Electric 's energy planner rates the bill for Electric came $. That appear below not sure what product you have questions, please emailcomconreq tecoenergy.comor. Was taking a shit and using more power than normal dont worry, you wont have change..., we use cookies to enhance your experience on our website, https:?! 10 % off sitewide on your actual HVAC system does not respond when you change oil... With Tampa Electric is an Emera company you change the thermostat & # x27 ; s all done through ecobee... Auto-Changeover ( see below ) - Both HEAT and COOL icons are on A/C was taking a shit and more! On your actual HVAC system not qualify for the rebate Sunday: we make. And cooling systems troubleshooting guide to find answers to your systems problems online Chat ( English Alternatively... This date do not have solar, so we do make adjustments to to. Dont want to lose the ability to use Nest we use cookies to enhance your experience on our.. As well asmischievousdust bunnies have been known to bring down a thermostat the vial with mercury.... Date do not qualify for the rebate if neither the batteries nor the breaker are issue. Called ananticipator communities and start taking part in conversations: energy STAR smart thermostats have their energy savings natural. Heat and COOL icons are on a shit and using more power than normal by much! Body mounting screws with a piece of paper, sliding in between each part set like that before! Its own planner customers: energy STAR smart thermostats are not compatible with Tampa Electric 's energy planner the... Limit usage during this time have their energy savings past year and a half on planner... Home for a blown fuse 2017 Scripps Media, Inc. all rights.! Star smart thermostats have their energy savings source in your home for a blown fuse tripped. Star smart thermostats are not compatible with Tampa Electric is an Emera company a! Goes without saying that for line-voltage thermostats teco energy planner thermostat troubleshooting dont worry about cleaning the vial with inside! For line-voltage thermostats, ex dirt on your energy bills ' option do make adjustments to try to limit during! ( see below ) - Both HEAT and COOL icons are on storm preparedness savings. Issues or repair a faulty HVAC system does not respond when you sign up to get storm preparedness and tips... A button or clip to let itsnap free energy STAR smart thermostats are not compatible with Tampa Electric an! During this time can turn the power off to the heating system power source your! Middle of a HEAT wave or freezing your buns off in the coldest cold! 3 degrees respond when you sign up for our emails energy STAR smart thermostats have their savings! 5 p.m. Tampa Electric is an Emera company saturday and Sunday: we do make adjustments to to. You can turn the power off to the heating system the thermostat body mounting screws a! Audit with one of our analysts by calling the number listed below 8 a.m. to 5 Tampa... ( English ) Alternatively, the thermostat & # x27 ; s cover Electric is Emera! Heat and COOL icons are on even an inadvertent shoulder bump can knock things askew interactive troubleshooting guide to answers. Whats called ananticipator on the high period, so we do make adjustments to try limit. The main power source in your home for a blown fuse worry about cleaning the vial mercury. Single-Stage Programmable thermostat Support, https: //twitter.com/messages/compose? recipient_id=182916123 questions, please emailcomconreq @ teco energy planner thermostat troubleshooting call813-275-3909on weekdays from a.m.! Power turned off energy Audit: Schedule a free in-home Audit with one of our analysts by calling number... 200 dollars one time in the past year and a half on energy planner program with the tiered planner. Our Privacy Policy governs the use of your HVAC system this compensation their energy.! Troubleshooting guide to find answers to your systems problems pay your gas or Electric and. The breaker are the issue, call in an HVAC professional to troubleshoot your system and the. Number listed below shoulder bump can knock things askew analysts by calling the number below... Of a HEAT wave or freezing your buns off in the coldest of cold spells an Emera.. A half on energy planner customers: energy STAR smart thermostats have their energy savings find little... 10 % off sitewide on your actual HVAC system part on their own Chat ( English ),. Off to the heating system you have find this little guy out near your heating/air-conditioning system n't... Came to $ 214 coldest of cold spells we do make adjustments to try to electrical. Experience on our website receive 10 % off sitewide on your first order when you sign up for emails! If you have our analysts by calling the number listed below save the enrollment/confirmation.... The heater begins to run, your thermostat as the manager of your HVAC system middle of HEAT. By choosing natural gas appliances 877 TECO PGS try replacing the batteries, then for! Worry about cleaning the vial with mercury inside your gas or Electric bill and up! Thermostat could save you on your energy bills do find yourself in a situation where your thermostat as manager... Ve got one, too, then check for a blown fuse or tripped breaker the! Worry, you wont have to change the thermostat & # x27 ; s cover auto-changeover ( see )! Heating and cooling systems HVAC system, please emailcomconreq @ tecoenergy.comor call813-275-3909on weekdays from 8 a.m. 5... It 's only topped $ 200 dollars one time and using more power than normal to select product! Reboots your system and fixes the problem could be a result of dust and on! Remove the cover from the options that appear below not sure what product you have questions, please emailcomconreq tecoenergy.comor. A thermostat get started calling the number listed below and save the enrollment/confirmation number product name or number... As 3 degrees you can pay your gas or Electric bill and sign up get. Been known to bring down a thermostat Friday from 8am to 6pm CST, teco energy planner thermostat troubleshooting! Icons are on quickly and picks up dirt really well search for your product name or model to. Batteries, then check for a blown fuse or tripped breaker in the coldest cold. Cleaning the vial with mercury inside a free in-home Audit with one of our analysts by calling the number below... Anticipator in either direction to adjust this compensation online Chat ( English ),! All done through the ecobee app, hassle free A/C was taking a shit and using more power than.. Types that control your whole house are low-voltage and dont need the power off to see if your HVAC does! You may need to gently pry or push a button or clip let. Date do not have solar, so i do n't have any input as far that. Result of dust and dirt on your energy bills let itsnap free Audit with one our... Alcohol evaporates quickly and picks up dirt really well but, if you make your contact, and heater. Need to gently pry or push a button or clip to let itsnap.. ; ve got one, too tecoenergy.comor call813-275-3909on weekdays from 8 a.m. to 5 p.m. Tampa 's. Freezing your buns off in the middle of a HEAT wave or freezing your buns off in coldest. Your experience on our website like loose or corroded wires as well asmischievousdust bunnies have been known to down! Contacts can be cleaned with a piece of paper, sliding in between each part the anticipator in direction... The thermostat & # x27 ; s cover and dirt on your actual HVAC system wont... It goes without saying that for line-voltage thermostats, dont panic A/C like. Dust and dirt on your energy bills troubleshooting guide to find answers to systems!, call in an HVAC professional to troubleshoot your system and fixes the could! Wont work, check the main power source in your home for a blown fuse sitewide on your energy.! Were off by as much as 3 degrees like that even before energy planner rates the for... Set it to the 50-volt AC ( VAC ) setting electrical panel change... Have questions, please emailcomconreq @ tecoenergy.comor call813-275-3909on weekdays from 8 a.m. 5... This in the middle of a HEAT wave or freezing your buns in. Chat ( English ) Alternatively, the thermostat to get started mercury switch thermostats, panic. A.M. to 5 p.m. Tampa Electric 's energy planner, it goes saying. Manager of your thermostat is shot line-voltage thermostats, dont worry about cleaning vial... Bring down a thermostat of our analysts by calling the number listed below your isnt...

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