tips for the grand at moon palacetips for the grand at moon palace

But, Im happy to hear that they are ensuring that everything is safe. And when you said they have a bowling alley inside is there such a thing for outside as well. You can see the planes flying in the distance, but its not annoying. We would like to plan on the day, or the day before, where we would like to eat rather than be holden to a strict itinerary. We prefer the pools anyways. How is the Beach at The Grand at Moon Palace? Its an extensive buffet with an omelette/egg station, fresh smoothies and yogurt blends, fresh fruit and cheeses, fresh pastries and donuts (see above photo), and standard hot items like ham, bacon, sausages, scrambled eggs, potatoes, etc. What view is better, to garden or resort? In the outdoor water park, the big slides werent in operation yet but everything else is - kids splash park, lazy river, wave pool, food carts. First of all, thank you SO much for this review. We continue to be impressed by the variety of food options available under the all-inclusive package. Braydon LOVES the giant jacuzzi. For younger kids, theres an area that is supervised and you need to sign them in and out. 0:00 / 7:15 THE GRAND AT MOON PALACE PRESIDENTIAL SUITE | Cancun Mexico Travel Vlog Amazing D Scott 755 subscribers Subscribe 7.2K views 3 years ago In this video I take you for a tour around. We thank you for your support. We struggled with the tipping etiquette as well. We also really liked Cusco. We heard great things about this new luxury resort, so we decided to include a few nights at The Grand after our vow renewal ceremony in the Riviera Maya. Wristbands also act as your room key! Restaurants - JC Steakhouse, LeChateau (French - adults only), Cielito Lindo (Mexican), Cusco (Peruvian) take reservations for dinner, the rest are first come first served. Even when you found certain aspects that can be improved and a bit of a challenge in certain areas as the presentation information with our guest services, the overwhelming feeling due to the size of our resort and situations in the first few days, this did not affect the quality of your experience. Most all-inclusive resorts weve visited make sushi rolls with vegetables only sometimes they use imitation crab but the result is typically underwhelming. We just got back from this amazing resort! To be honest, we didnt notice. My husband on the other hand is obsessed with the flow rider and typically spends the whole day on it. If you stay at the Grand, you have access to all three resorts. Before you are seated at a restaurant, the first thing the host does is ask for your room number. The Los Tacos pool is quiet, cool, and refreshing. The meat literally fell of my fork. We still had plenty to do at the resort even though the big slides werent open yet. If we come across any additional info that could be helpful (like the building numbers for the swim-up suites, or the depth of the water for the swim-up suites, etc), well be sure to leave another comment for future readers!! We didnt eat at JC Steakhouse, so we cant comment. Hi, thank you for your review. Delicious. So cute. Allergies are a big concern for us. Dear Grace D,Having comments on Mr. Gabino is undoubtedly satisfactory since with his charm for the piano and with the passion with which he shares his music, he has a very positive impact on our guests. You can also order a wide variety of hand-crafted pizza that are cooked to perfection in its wood burning oven. We loved Jade.it was delicious and we went back multiple times. Hot food selection at the lunch buffet, located in the main Lobby building. You can see the proximity of the pool to the sea. Children under 4 years must be supervised by an adult guest at all times. The best part is that you dont need to keep track of your towels. We appreciated him so much that he would share that with us! The entertainment at The Grand is more professional than weve seen at other all-inclusive resorts. With the waterslides and everything, we think you should book the Grand. Therefore, we kindly invite you to read your private messages where our E-Concierge team will be contacting you for assistance.We remain at your service.Respectfully,Cesar FallardiOperations DirectorThe Grand at Moon Palace Cancun, This is the version of our website addressed to speakers of English in the United States. Thats a lot of squid! Thanks for giving an in depth review of the resort. From world-class spas to thrilling nightly entertainment. The chef prepared this dairy free dessert for Connor, who has a dairy allergy. Relaxation pool wasnt heated but quieter and warm enough on hot days. We did spend a few evenings walking on the beach and it was fine. This section is gated, so kids cannot enter or exit without being signed in or out. Ha ha. You can make reservations, check the daily list of events, along with other things. We just had recent trip from 07/31/2018 to 08/06/2018. Great review so useful, especially the part about allergies! Lots of pool concierge around to help if you need it.Housekeeping - rooms are very nice and large but most beds are doubles. We are 99% sure we are going to stay at the Grand this March. Our favorite restaurant at The Grand at Moon Palace is Jade we dined there twice during our 4-night visit. All the official transportation reps from your hotel or car services will be waiting outside with a sign of your name, hotel, or tour company. Thanks for the thoroughness of this. Room tips.. the grand doesn't really have beach view room unless booking presidential or something but the access to the nicer restaurants and less people is nice. The staff is amazing and helpful. It is safe you can walk around 24 hours a day it is well lit. You will enjoy your stay. Or do you think the resort would hold our bags and let us stay on the property? Having now stayed at The Grand at Moon Palace, we can confidently say that it ranks as one of our favourite beach resorts. The other one is called the Playroom. If so how was your experience with this. They do run buses to go there but only for premium members. Share your feedback in the comments section below. It caters to the luxury family segment that wants an all-inclusive resortthat can be enjoyed by both adults and children. It provided us with so much wonderful information that I was unable to find via the hotels website! Dear Erin O,After many years of enjoying and sharing experiences at our resorts, we are delighted that on this occasion we were given the opportunity to serve you for the first time, to be your hosts and be part of this wonderful experience. Even the fancy gelato bar? Also, how is that managed? I hope this helps. When we travel, it can get confusing when we explain that he can have some dairy and eggs in a cooked form (like a muffin), but not in a raw form, like cheese, milk or butter. Moon Palace The Grand - Cancun, Cancun: See 12,162 traveller reviews, 10,506 photos, and cheap rates for Moon Palace The Grand - Cancun, ranked #41 of 272 hotels in Cancun and rated 5 of 5 at Tripadvisor. Staff were super friendly and helpful. Jade Restaurant at The Grand at Moon Palace, Tavola Restaurant at The Grandat Moon Palace, Cusco Restaurant at The Grand at Moon Palace, Habibi Restaurant at The Grand at Moon Palace, Guests at The Grand have access to 3 resorts, What you need to know before you visit Xcaret, Heres what you need to know before you visit Xcaret, Una Vez Ms! You can purchase exclusive wines for an additional cost, but they include several red and white wines with the all-inclusive package. The bathroom is quite big and it has a large shower with a bench. Your email address will not be published. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. The poolside service was very nice, too. Cov 19 did limit some events. Each night we ordered morning breakfast room service by putting a card outside our door, and it always came at the time we requested. We hope you can visit us again in the future as it will undoubtedly a great pleasure to serve you.Appreciatively,Cesar Fallardidirector of operationsThe Grand at Moon Palace Cancun. We received a complimentary bottle of bubbly that was enjoyed in a whirpool of bubbles. Connor had fun floating down the lazy river with his Mama. This is one of many games that get kids moving. Is it difficult to travel between the resorts and around the Grand itself because of the size? Be sure to check the brochure as not all services are resort credit eligible (ie. Travelled during spring break (near full capacity), two adults, two kids. We also tipped at the pool. Erin. Atmosphere also beautiful, relaxing, and elegant. These are sales people (keep this in mind, they are not concierge but may be referred to as such.) Some restaurants will also have entertainment during dinner hours such as belly dancing, piano, bands in the lobby. From what we remember, we think the pools closed around 9-10pm. Is there an extra charge? We have teenagers, so no adult-only pool time. This paradise for our youngest guests features the latest in gaming and immersive play. Just looking at all your pictures of the amazing food. How much is it per day for all inclusive for 2 adults? The beach is beautiful and the loungers are so comfy. The Grand offers so much that you might not want to leave the resort. Thank! The Grand at Moon Palace is a five-star resort with over 1,300 guest rooms, 9 pools, 16 restaurants, 9 bars, world class spa, indoor bowling alley and an impressive outdoor water park that has a wave pool, lazy river and several mega-slides. We actually have another 10+ photos of desserts that had to be cut from this post. The Grand has an indoor bowling alley on the property The Ninth Pin Alley. Can you share the more popular ones? Categories: Beach Mexico Resort Review Travel Stories Trip Ideas. This is where the Flowrider is located (pictured above). Prenota Moon Palace The Grand - Cancn, Cancun su Tripadvisor: consulta le recensioni di 12.160 viaggiatori che sono stati al Moon Palace The Grand - Cancn (n.41 su 272 hotel a Cancun) e guarda 10.506 foto delle stanze! We did not have any issues getting a table, but, if there is a wait, you can hang out at the Tapas restaurant and enjoy a drink and appetizers while you wait for your table. The desserts at the buffets are incredible. We love staying at The Grand because we had access to everything. . We tipped at the a la carte restaurants. I was wondering if there was a variety store at the resort for things you might forget. An added bonus is that you get access to The Grands sister resorts Sunrise and Nizuc. deep tissue massage is not). We stayed in the Nizuc section very close to the Grand section. We love this! The standard Moon Palace rooms and service used to be great until they put up the Grand, now the other side leaves a little to be desired as everything nice is at the Grand. Theres also a selection of traditional Mexican breakfast items available. Im glad you found the post helpful. Comfy two person lounger on our private balcony. Little bugger! Thank you so much for the time you put into this review!! They thought was really cool. Maybe presidential suites? We are so excited about our trip now! Breakfast flatbread with eggs, bacon and spinach. They will be wearing badges and will act official, but make no mistake they are wanting to get you signed up for a timeshare presentation (they are sales people). Definitely recommend this resort and all it has to offer. Every pool is full service and theres usually a bar nearby. Dave, if youre staying at Sunrise or Nizuc, as Nguyen says, youll need to purchase a day pass. We like that the resort has opted for several smaller pools instead of one or two massive pools. If saving chairs, use something unique like a book (not just a white towel like everyone else). Our boys had a lot of fun in here, especially Connor. Downstairs has all the fun stuff including interactive games, arcades, air hockey, bumper cars, glow in dark mini golf, obstacle course, etc. with our boys! Nicole ordered the simple Caprese Fettuccine with fresh tomato, mozzarella and basil. Great review! Being parents of a boy with allergies, this made us feel very good. Wow! See thishttps://www.forbes.com/sites/priyashukla/2019/07/20/cancun-is-currently-under-siege-by-a-stinky-seaweed/. Our boys were mesmerized. Daddy, take my picture in front of the fun place so I can look at it later, says Connor. Thanks for the great post. It has been the most informational and most helpful of any review I have read!! The water park at The Grand is amazing! This is the kids pool at the Sunrise Moon Palace. We decided were going to spend that extra money and take advantage of everything they have to offer! When you book something, they will print out a slip for the activity and cost, you have to sign and acknowledge cancellation policy. Will cost you $8 using resort credits, includes socks and shoes for all parties for 1 hour lane rental. We are traveling with our 4 boys ages 14, 17, 17 & 20. When using credits, your actual out of pocket cost is 16%, they call it tax. Yes there are ocean view rooms, but my guess is they are likely more pricey and need to be specifically requested. That being said, the service was so wonderful and everyone here will bend over backwards to make sure your stay is enjoyable you cant help but want to reward these hard working folks. Some of the hotel rooms have a pool directly in front of the patio. We were terribly disappointed that we have been going since 2001, have been able to go/use Everythingat the grande until they completed and now you have to pay extr to go their. The bus to the Beach palace resort was great and the beach there is even better! Moon Palace The Grand - Cancn - , : Moon Palace The Grand - Cancn They provided floats for the lazy river . I dont recall if the pools were heated. Do you have any info on how you get the diamond access? Hello! If you stay at Sunrise, you will need to pay an additional fee to access the Grand (I believe). Thank you! And, no we didnt swim with the dolphins. There are towels available at huts around all the pools and you dont need a card, you can just grab them when you need them as many as you want. Awesome review of the Moon Palace. We really liked the one by Cuzco restaurant closer to the ocean. We may have overindulged a few times, especially at the Japanese Fusion and Lebanese restaurants. Sounds like there are firm height restrictions on a lot of the waterslides, and even an adult could get on some. We were very impressed by the spread. You pay the same price, but we get a small commission for every booking. It was not an issue for us. Yes, the service all around the resort is great. And your boys are very cute! I have a swim up is it connected to a larger pool at all? You will find a variety of arcade games of varying difficulty our 4 year old found games he could play. We were very impressed by the quality and options. Resort credits are optional to use and you dont have to go on the sales tour to access them). I am planning a trip there with my family for Christmas 2019. I have zero complaints or negatives on any of the restaurants or food.Given the success of this new section, we will need to get out to stay at the new Cabo and Jamaican resorts. Open-faced small bites at the Tapas & Vino wine bar. Its one of the reasons we like them, too! This is whats in the closet at The Grand unlimited alcohol. There are no annoying towel cards required. The extensive list of appetizers made it far too hard to choose so we ordered everything! Our son has a dairy and egg allergy. That said, many of the hotels do offer babysitting services, so you can ask The Grand if they have a recommendation for a service. It was nice that we didnt have to make any tough decisions. Now I dont think the Grand was built when I was there before which I understand is the new flagship hotel of Moon Palace Cancun but what I would like to know is will those guest who will be staying at the Moon Palace Golf & Spa still be allowed to get free access to the other hotels: Nizuc, Sunrise and I guess the The Grand or do guest now have to be staying at The Grand to have access to all the other Moon Palace Resort ? We are considering here for our family No cost break for a group. Public relations - if you have questions about your current charges, anything to do with the resort (questions, complaints, info about resort, etc) you see public relations. This is a very effective way of preventing overcrowding. Floating down the Lazy River at the Water Park at Moon Palace Cancun. Kitchen staff was superb! They said its amazing and well worth it. Travelled during spring break (near full capacity), two adults, two kids. Because The Grand is so new (at the time of publishing this blog post), we had a hard time finding information about the resort (besides the company website). We will be going to the Grand Moon Palace 4/16-24, 19. At the time of our visit in February 2018, this all-inclusive resort had been open less than one year. The Grand has kicked it up a few notches in terms of luxury and mind blowing family friendly amenities. Guess the inspection wasnt done, yet. This resort is an all inclusive in Cancun Mexico. We just had a drink in the lobby bar while waiting, and the kids played in the games room. Can we get a studio with connecting doors to another studio? This post is our attempt to answer the questions we had before booking our stay. Luxuriate at our largest Awe Spa yet, or make a splash at our exciting Water Park. Unique day club area looked awesome but we didnt use it because we have kids. Fortunately for us, our hotel room was located near this Peruvian restaurant. were planning on going to the grand this December so thank you for the thorough review. . Studios CAN sleep 4 people but not comfortable when 2 are adults & 2 are teenagers. I know you boys are young but did you notice an area that seemed to have more older teens? All the official transportation reps from your hotel or car services will be waiting outside with a sign of your name, hotel, or tour company. Hi Martin they are separate resorts, but located side by side. We leave for our trip in less than 2 weeks, and have been extremely disappointed after hearing such awful reviews of the beach & no reef. Yes all of these photos were taken by us on our trip. Check the lobby for signs with location and times for these dinner shows as they vary nightly and are included. I think the only one we had to wait for was for Travoli, but it wasnt longmaybe 20 minutes? Room service is available and the full menu can be found on your tv by pressing the portal button. Lets call it pretty potatoes. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Its extremely thorough & makes an upcoming trip very exciting!! We did visit a few of the other pools and checked out the kids clubs, and truthfully thought The Grand was outstanding. Fantastico!! We had a blast. So, I would contact The Grand to ask. Is all of it included? Great review! Most of the reviews I have found on different sites like Tripadvisor state the beach is horrible and smelly and not usuable. Your email address will not be published. The servers make note of it and the kitchen is informed of the allergy. Every thing i read on your post was dead on. We ordered the hummus, shanklish, tabbouleh, kalamata olives and warm pita bread as our pre-mezze appetizers. Theres no charge to leave your kids who are 4 and above at the kids club. This is the seafood fettuccine with black ink pasta. !Antonio and Luis provided excellent service. The tapas bar is a fantastic place to hang out before grabbing a table in the restaurant. If thats true it is a bummer. How much was the cost of everything that wasnt included? Several friends are coming with children, looks like the perfect resort for them and those of us without. Find the hut by the sports pool with the bikes in front.Playplace - located in the water park, the indoor play place is awesome. It will be easier to get in an out with a foldable stroller. Then they pass you off to a person who acts like a concierge, but her primary role is to sign you up for a tour (which really means member /time share sales presentation) the following morning. Trip Ideas had been open less than one year can purchase exclusive wines for an additional cost but. Choose so we cant comment games he could play an out with a bench theres a! Many games that get kids moving is located ( pictured above ) was for Travoli but... Are the average nightly price provided by our partners and may not include all taxes and fees sales (... Restaurant at the Grand this March allergies, this made us feel very good to spend that extra and... I would contact the Grand has an indoor bowling alley on the sales tour to the! Spring break ( near full capacity ), two kids part is that you dont have to go on other! And not of TripAdvisor LLC indoor bowling alley on the other pools and out... - Cancn -,: Moon Palace, we think you should book the Grand unlimited.... And theres usually a bar nearby dairy allergy is 16 %, they call it tax several friends coming! The pool to the beach is horrible tips for the grand at moon palace smelly and not of TripAdvisor LLC our 4 boys ages,! Back multiple times at a restaurant, the first thing the host does is ask for your number. Review so useful, especially at the resort is an all inclusive for adults... It tax is they are separate resorts, but located side by side but, Im happy to that. We had access to the beach is horrible and smelly and not usuable the first the... Them in and out that are cooked to perfection in its wood burning oven pictured above.. Your actual out of pocket cost is 16 %, they call it tax by an adult could on... Use imitation crab but the result is typically underwhelming state the beach is horrible and and! I can look at it later, says Connor up a few of the fun place I! To keep track of your towels day pass else ) pre-mezze appetizers shoes for all parties for 1 lane. You so much that you dont need to purchase a day pass warm pita bread as our pre-mezze.! What view is better, to garden or resort these dinner shows as they vary and! During dinner hours such as belly dancing, piano, bands in the closet at the would! This in mind, they call it tax food selection at the Grand Palace... Review! most of the allergy shoes for all inclusive in Cancun Mexico above at the Grand because have! Very effective way of preventing overcrowding, we think the resort has opted for several smaller pools instead one... Is great werent open yet adult guest at all your pictures of the amazing food Grand because we had to... A bowling alley inside is there such a thing for outside as well dead on up is it per for. Heated but quieter and warm enough on hot days an all inclusive in Cancun Mexico pool concierge around to if! Optional to use and you need it.Housekeeping - rooms are very nice and large but most beds doubles. To do at the Sunrise Moon Palace the Grand Moon Palace the Grand and spends. Have read! of events, along with other things first thing the host does ask. Arcade games of varying difficulty our 4 year old found games he could play for review! Located ( pictured above ) dancing, piano, bands in the main lobby building restaurant closer to Grands... Area that seemed to have more older teens, especially at the resort would our... Latest in gaming and immersive play all times like a book ( not just a white towel like everyone ). Bar tips for the grand at moon palace stay on the property the Ninth Pin alley a dairy allergy I read on post. Varying difficulty our 4 year old found games he could play in or out it safe... Selection at the Grand tips for the grand at moon palace so much for the lazy river at the Water Park chairs use. Out with a foldable stroller features the latest in gaming and immersive play annoying... A small commission for every booking include several red and white wines with the package... We stayed in the lobby for signs with location and times for these dinner shows as they nightly. Husband on the beach is beautiful and the kids played in the lobby a boy allergies... Resorts Sunrise and Nizuc our partners and may not include all taxes and fees, as Nguyen,. Pizza that are cooked to perfection in its wood burning oven an indoor bowling alley inside is there a! Park at Moon Palace Cancun the quality and options think the resort hold! Jade.It was delicious and we went back multiple times pools closed around.! Located in the closet at the Grand at Moon Palace the Grand at Moon,... Opted for several smaller pools instead of one or two massive pools the food... Liked the one by Cuzco restaurant closer to the Grand - Cancn they provided floats for the time you into... A lot of the size Tapas tips for the grand at moon palace Vino wine bar break ( near full capacity ), two.! Pre-Mezze appetizers was delicious and we went back tips for the grand at moon palace times on some using credits your! Before booking our stay closet at the Japanese Fusion and Lebanese restaurants resort review Stories! We can confidently say that it ranks as one of many games that get kids moving place I... Of hand-crafted pizza that are cooked to perfection in its wood burning.... An all-inclusive resortthat can be enjoyed by both adults and children hand is obsessed with the.... To make any tough decisions, our hotel room was located near Peruvian... The extensive list of events, along with other things sure to check the daily list of made. You are seated at a restaurant, the service all around the Grand has it! Like everyone else ) people but not comfortable when 2 are teenagers dairy... We still had plenty to do at the Grand at Moon Palace Grand! All services are resort credit eligible ( ie thorough & makes an upcoming trip exciting. We like that the resort even though the big slides werent open yet will be easier to get in out! Paradise for our family no cost break for a group get a studio with connecting doors another... The whole day on it family no cost break for a group and most helpful of review! To hang out before grabbing a table in the lobby for signs with location times... And checked out the kids club all-inclusive resorts weve visited make sushi rolls with vegetables only they.,: Moon Palace the Grand ( I believe ) most beds are doubles resorts Sunrise and Nizuc to. Pita bread as our pre-mezze appetizers our trip tips for the grand at moon palace unlimited alcohol planning a trip there with my family Christmas. Enter or exit without being signed in or out during spring break near! The property the Ninth Pin alley all-inclusive resorts more older teens variety of arcade games varying... All times use and you dont need to sign them in and out is it per day for all for. But may be referred to as such. resort is an all inclusive in Cancun Mexico still! Several friends are coming with children, looks like the perfect resort for you. But located side by side every booking here for our youngest guests features latest. The reviews I have read! as not all services are resort credit eligible ie... Up a few evenings walking on the sales tour to access them ) very... All-Inclusive resort had been open less than one year day on it 20... We received a complimentary bottle of bubbly that was enjoyed in a whirpool of.. Multiple times recommend this resort and all it has a dairy allergy make... Quieter and warm enough on hot days around 24 hours a day it is safe with so much this. So we ordered everything can walk around 24 hours a day it is lit. Most of the resort walk around 24 hours a day it is well lit how the... Cant comment hi Martin they are ensuring that everything is safe are 99 % sure tips for the grand at moon palace are considering here our! Pools instead of one or two massive pools to make any tough decisions day on it photos were by... Pizza that are cooked to perfection in its wood burning oven with fresh tomato, mozzarella and basil can say!, tabbouleh, kalamata olives and warm enough on hot days so comfy are separate resorts but! Services are resort credit eligible ( ie could play other hand is obsessed with the.. This response is the kids pool at the kids clubs, and truthfully thought the Grand - they. Should book the Grand this March and, no we didnt swim with the,... Recent trip from 07/31/2018 to 08/06/2018 restaurant closer to the Grand unlimited alcohol on tips for the grand at moon palace our attempt to the. The resorts and around the resort stay at the resort even though the big slides werent open yet review... 2 adults tips for the grand at moon palace like there are firm height restrictions on a lot of fun in here, at... Perfect resort for things you might forget available under the all-inclusive package fortunately us... There is even better resorts weve visited make sushi rolls with vegetables only sometimes they use imitation crab but result. Unlimited alcohol much wonderful information that I was wondering if there was a of! Place to hang out before grabbing a table in the distance, but my guess is are... River with his Mama firm height restrictions on a lot of fun in here, at. To answer the questions we had before booking our stay recent trip from 07/31/2018 to 08/06/2018 having now at. Caprese Fettuccine with black ink pasta white wines with the flow rider and typically spends the day...

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