About 11 days later I got a phone call to schedule an interview for the next day. This was for alabama. ,
Basic "interview questions" were asked, but most of the interview was to see whether I would fit in personality wise with the rest of the team. I also enjoyed the person interviewing me they made the process much easier and pleasant for me. At Regions, the Financial Relationship Consultant - Universal is responsible for meeting with customers and prospects both in person and on the phone to determine their banking and financial solutions goals and needs, and meet those needs by proactively offering appropriate products, services, and guidance to achieve their financial goals. If you are a recent college graduate or starting a new career, you may or may not know where you'd like to be in five years. Job seekers should prepare themselves for Regions Banks regimented pre-employment screening. Regions Financial interview details: 602 interview questions and 550 interview reviews posted anonymously by Regions Financial interview candidates. Free interview details posted anonymously by Regions Financial interview candidates. The process took 1 week. Because of that, I have to work with each person on their own individual terms rather than taking the same canned approach with every customer I would work with. Tell me about a time when you were given a goal to achieve. Describe a time you dealt with a difficult customer. How can you stand out? The 20 Most In-Demand Jobs in the US 2023, Competition for jobs has increased. As you answer the question, stay focused on the professional and resourceful approach that you would take with customers when put in this situation and don't hesitate to talk about any similar experiences you've handled in the past on the job. How much does an Financial Relationship Consultant make at companies like REGIONS BANK in the United States? Find the best jobs in the US, apply in 1 click and get a job today! "When I was working for my last company, we had a drastic shift in leadership that required the organization to adapt quickly to new ways of doing things. If hired here at Regions Bank, this ability would greatly help your customers that are in need of personal banking advising.". Regions Bank is one of the most reputable banks in the United States. Be sure to tie your answer into the success that you plan to bring to this particular position, should you be offered the role with Regions Bank. I interviewed at Regions Financial (Memphis, TN) in Jan 2020. About 11 days later I got a phone call to schedule an interview for the next day. The successful candidate should be individually driven and competitive, as well as motivated to work as a team to achieve a common goal. Our interview questions and answers do not represent any organization, school, or company on our site. I applied online. Whats the best way to have a lack of compensation and incentive conversation in your department? The 401k plan performs well compared to peer . My interview was with 5 managers & the district VP, all were very nice. I applied online. ", "If hired for this role at Regions Bank, my first goal would be to learn the entire package of personal accounts, savings, loans and investment products that customers here can take advantage of. ", "My first step in a decision making process to delegate work is to evaluate the task at hand for consideration. Better yet, they want to know how working for them will help you accomplish your goals! To really sell your interviewer on your ability, try to use a real world example where you used features and benefits to meet someone's needs in a sales related situation. "This question really brings me back to a particular week a few years ago in my current job. The second phone call was with a higher ranking position within the Human Resources department at regions bank. I applied online. Tell Me about yourself
The interview was about 45 minutes long, and there were to interviewers. The first phone call for an entry level position was with a Human Resources recruiter. This has led to my total duties doubling over the course of four years. ,
Starting out as a professional banker will give me valuable experience resolving client account issues and providing financial assistance, from investments to savings and travel advice. I applied online. Financial Relationship Consultant Interview. I did accept the offer to become the supervisor and after just three months, I fully realized that the position wasn't for me. I have to triage calls based on customer needs and utilize the system to transfer calls, place customers on hold or push through to another person's voicemail. It also wants performance-driven employees. I applied online. About an hour from closing time, a customer stormed through our front door and approached me at a rapid place with a very mad look on her face. As you look to interview for a Personal Banker position with Regions Bank, be sure to expect a question or two that really digs into the technical abilities that you would bring to the position in the form of a hypothetical situation that you will likely face in this role. Regions Bank Interview Questions & Helpful Tips Preparation for your interviews can help you feel more secure as you go through your interviews. Last year, I did this with a customer that I had over a years worth of history with. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. I rely on my ability be upfront in speaking with everyone that I work with, no matter what role they play with the organization. They asked about me personally and took the time to provide feedback! ", "While I don't have direct work experience as a Cashier or Teller handling cash, I would still say that I'm confident in my abilities to handle that aspect of the job here at Regions Bank. Regions Financial Financial Relationship Consultant Review It was a great place to work until John Turner came in Financial Relationship Consultant (Former Employee) - Saint Charles, MO - June 30, 2022 Regions used to have fantastic culture and a customer focused mindset. To stay organized, the small team we had on staff worked off of a checklist each day to ensure we weren't missing anything important. The process took 2 weeks. ", "The greatest challenge I have faced in my career was the culture of nepotism in my previous position. . Regions Bank has branches in the South, Midwest, and Texas, and continues to grow. Applied through school, met for a 30 minute interview that consisted of behavioral questions. It was very much a normal interview. View Quade Moore's email address: mxxxxxq@regions.com & phone: +1-xxx-xxx-8105's profile as Financial Relationship Consultant at Regions Bank, located in Fort Smith, Arkansas. . My interview was with 5 managers & the district VP, all were very nice. Is it possible to break into IB, consulting or corporate development without a masters and without a top of the line GPA? Listed below are some examples of questions you may face at the interview: Regions Bank desires employees who are customer-driven and committed to service. In my current role, I have frequent private phone conversations with customers and I need to keep the same mindset with them as I would in this job. "A few weeks ago, I was having a pretty normal day at the front of the store. I got along with the boss so it went very well. Why are you a good candidate. Got the opportunity through my universities Career Services department. "Give an example of a goal you reached and tell me how you achieved it. ", "Over the past four years, my current department has cut staff by almost 50% while the overall amount of work has remained steady. If you do have direct experience with currency counting machines, that is great! Post a Job. "When faced with this situation, I would ensure that the conversation between the customer and myself would be done quietly and with any documents out of the view of others. Followed the instructions and my First interview was virtual with regional manager. Compensation data tools, salary structures, surveys and benchmarks. In the end, your interviewer is ideally looking to hear that you can stay organized and on track no matter how busy things get if you're hired to join the team at Regions Bank. Contact. As a Teller with Regions Bank, you will be responsible for the receipt of cash and distribution of cash to customers that come into the lobby and drive-thru of the branch location you would be working at. tell me about a time you dealt with a hard customer. He started to then talk badly about our manager and I immediately cut him off. It is also necessary for accomplishing your daily tasks behind the scenes. I interviewed at Regions Financial in Mar 2020. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. This company has a positive atmosphere that many graduates would enjoy. Unlock Employer Account. Having not had experience supervising individuals up to that point in my career, I was very hesitant at first. At Regions, the Financial Relationship Consultantis responsible for meeting with customers and prospects both in person and on the phone to determine their banking and financial solutions goals and needs, and meet those needs by proactively offering appropriate products, services, and guidance to achieve their financial goals. Regions Bank wants employees who prioritize Regions values, mission, and vision. I interviewed at Regions Financial (Atlanta, GA) in May 2021. I let her know that I'd need to take her number as our manager was not in the store that evening. The interview was about 45 minutes long, and there were to interviewers. Got the opportunity through my universities Career Services department. As Regions Bank continually builds a team based atmosphere within their branches, they want to ensure that new employees that are brought aboard are true team players that will thrive in their culture. Financial Relationship Specialist Interview, The Ultimate Job Interview Preparation Guide. Simple interview. How is their IT department for roles like Director or VP? Regions Bank wants to hear about the situation and the action you took. Your interviewer is looking to learn how you go about building rapport with both customers and your colleagues in this question. I know that I am the authority for my team and I always keep an open door policy for them to approach me when needed. While I always try to be a subject matter expert on any job that I do, working with external customers can always bring new things. Be the first to find this interview helpful, - Miami-Fort Lauderdale, FL, United States Area, - Homosassa Springs, FL, United States Area, - Hilton Head Island, SC, United States Area, - Dallas-Fort Worth, TX, United States Area, Just interviewed recently just common sense questions, Opens the Fishbowl by Glassdoor site in a new window. ", Tell us about yourself and your experience. I applied through college or university. Your interview fully understands that you are a human that makes mistakes and as long as you take a lesson moving forward, you will be in great standing with them. Does anyone know about the Operation sales support analyst role at blackrock? Tellers are often the first line of defense with customers that call or come into the branch and you will be relied upon to help diffuse any situation that could get out of hand with customers. Took about 30 minutes, people were super nice and basic questions. The chart shows total cash compensation for the REGIONS BANK Financial Relationship Consultant in the United States, which includes base, and annual incentives can vary anywhere from $48,830 to $64,969 with an average total cash compensation of $56,899. If not, there is no need to worry as long as you can talk about your ability to learn and thrive with different technologies and give examples of times where you've had to do just that. It was quite a few questions. Therefore, any date prior to 2019 might not be accurate. I interviewed at Regions Financial. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. ", "For me, success is achieved when I can be proud of what I have accomplished in the day, and can also be proud of the attitude that I kept while meeting those accomplishments.". My manager said I got the green light the phone call was more of a formality. No job-specific questions, they are just trying to get a feel for your personality. I ask myself if it is a duty that I as a manager should be handling first. Overall was a very smooth process and went very quick. The process took 1 day. If you have worked in situations that involved confidential material in the past, be sure to talk about them as well. I got along with the boss so it went very well. He was slamming desk drawers and using really inappropriate language. View Marysabela Zedler's email address: zxxxxxxm@regions.com & phone: +1-323-xxx-xx27's profile as Private Wealth Relationship Specialist at Regions Bank, located in Miami, Florida. After I applied online I was sent an assessment. As well, I can also take directions from others on my team when needed. Be the first to find this interview helpful. On Fishbowl, you can share insights and advice anonymously with Regions Financial employees and get real answers from people on the inside. Are you comfortable with multi tasking, as this position can require that. From there we took a lot of lessons moving forward and I worked through a new customer service policy for my team to follow moving forward.". "I love my current boss because she leads with a collaborative and team-oriented style. What do you dislike about your current role? In my current role, I've trained on and mastered two different point of sale systems over the past three years. Prior to your interview, be sure to consider all of the training and development that you've done over time and talk about a thing or two that really exemplifies your will and desire to get better at your work and, in turn, the success of your organization. This required me to tap into my ability to lead change management for my work and my team. Second one was a panel interview with two managers with easy to medium level questions, they start by asking about yourself and your experience, and transition to why this job would be a fit for you, I applied online. I interviewed at Regions Financial (Dallas, TX) in Jun 2021, First interview was with a recruiter to determine your suitability for the role. ", Tell us about yourself and your experience. They are interested in your values and want to hear about your experience developing relationships with managers. How do you plan on going about being successful in this position? Ive inquired about pay but its gotten nowhere. While we were short staffed in the store, it took a full team effort to ensure that customer questions were being answered, shelves were stocked and registers weren't getting backed up. ,
Financial Relationship Consultant Interview. Tell me about a time you had to plan and organize for an event. Would question more in depth about things I mentioned like what I found most interesting in my economics class. You may review, modify, or update your information by visiting and logging into the careers section of the system. I interviewed at Regions Financial. Think about your definition of success. Each of the interviews were behavioral, but the Branch Manager can choose any style, I believe. It is important to know as much as you can about the type of tests you are going to face and what they will be assessing, so you can present your best self through the assessment. How is their IT department for roles like Director or VP? You may experience a variety of issues related to customers or technical issues while working in the banking industry. After that, you will be prompted to add basic personal information and to add your resume and cover letter. Any insights would be helpful. When introduced, I took the time to learn every aspect of they system and how it impacted my job. By keeping a neat and tidy work area, I would be able to ensure that any customer information was filed appropriately after each transaction and wouldn't be viewable to the next customer that I handled. Moved very quickly through the hiring process. Show that you exemplify the companys values throughout the process to prove your understanding of its purposes and needs. Ask you questions such as background, howd you deal with an angry customer, what would you bring to the company, etc. I interviewed at Regions Financial (Columbia, MO) in Apr 2022. 22 Regions Financial Financial Relationship Consultant interview questions and 20 interview reviews. I pride myself on ability to build trust and rapport with those that I work with and I do this by being very genuine in all of my interactions and finding time to connect personally with all that I work with. Second one was a panel interview with two managers with easy to medium level questions, they start by asking about yourself and your experience, and transition to why this job would be a fit for you, I applied online. I interviewed at Regions Financial (Dallas, TX) in Jun 2021, First interview was with a recruiter to determine your suitability for the role. With that information, I can them formulate the best customized plan for them and that is very important for them to know that my approach was created with their needs at the forefront. I have the ability to connect with and relate to any individual on a personal level as this is so important in the financial field. To ensure that the customer knows a plan moving forward, I would then explain my next course of action. We do this by creating interview questions that we think you might be asked. Regions has been named as one of Americas Most JUST Companies by JUST Capital, along with its media partner, CNBC. I believe that my background in sales will help me to match the great products here at Regions Bank with each individual's needs because I've done this in both the automotive sales industry and the food industry.". OR. The process of the interview was very simple. Interviews at Regions Financial Experience Positive 77% Negative 14% Neutral 9% Getting an Interview Applied online 76% Employee Referral 12% Recruiter 6% Difficulty 2.7 Average Hard Average Easy Interviews for Top Jobs at Regions Financial Teller (70) Financial Services Specialist (34) Bank Teller (32) Financial Relationship Consultant (22) "As in my current industry, I understand that your customers here at Regions Bank all have their own unique financial situation and needs in how I would work with them. The process of the interview was very simple. ", "When faced with a situation where a quick solution is required, I will rely on my training, my memory, and my instincts. Describe a time you went above and beyond for a customer? ", "Over the past five years, I've had some great training on employment law, ethics and presentation skills that will all be relevant to this role. I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. Apply for Financial Relationship Consultant job with Regions Bank in Florissant, Missouri, 63033. US Bank - Sheridan
Anonymous Interview Candidate in New York, NY, I applied online. They really care about your fit on top of what you know. Taleisha Ming White serves Regions Bank with a purpose as Social Impact & Diverse Talent Partnerships Manager and credits her college experience with setting her on the right path. The process took 2 weeks. For Employers. I interviewed at Regions Financial (Memphis, TN). In this role as a Personal Banker, your customers will expect that you tailor your approach to meet their needs. But when necessary, I can make crucial decisions and communicate those decisions with my team in an educational and firm manner.". 3 Regions Financial Internship interview questions and 3 interview reviews. ,
I'm also always considerate to the thoughts of others and work my timeframes around the needs of others, especially when it comes to the customers that I work with. Find contacts: direct phone number, email address, work experience. ", "Having worked with confidential data and information through my entire career, this part of the job at Regions Bank would be second nature to me. By reflectively listening to my customers, I'm able to get to know them quickly by name, learn a bit about them personally and learn their financial goals for the near and long term moving forward. When these situations happen during times where the lobby is busy with other customers, you will be required to speak with customers in a very quiet manner. I interviewed at Regions Financial (Atlanta, GA) in Nov 2022. Set some goals so that you can share how this position at Regions Bank will help you to achieve them and how you will add value to Regions Bank along the way. Commercial Customer Service Representative. Once you have a phone interview with the recruiter, he/she will recommend a second interview. This makes the third year in row Regions has been recognized by JUST for its commitment to serving associates, customers, communities, the environment and shareholders. He began by telling me that he had received a very bad customer complaint the day before and was now being reprimanded for it by our manager. I liked that they had recruiters so if you werent chosen after an interview at one location, you were notified of a similar position at a different branch. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Sign In to Employer Center. Interview process went smoothly and efficiently, however most of the questions seemed to be centered around previous jobs needing to line up perfectly with this one. This may include sharing responsibility for greeting customers and processing basic transactions to ensure customers bank when, where, and how they want, Ownership and resolution of customer issues, Refers customers to an internal team of experts when complex financial goals and needs are recognized, Ensures safe and sound banking practices including adherence to all applicable laws and regulations, One to two (1-2) years previous banking and/or lending experience, One to two (1-2) years experience handling cash in a bank environment, One to two (1-2) years prior relationship based client consultation, Ability to assist customers with digital banking offerings, Ability to handle multiple priorities simultaneously, Detailed skills and competency reports for specific positions. The banking industry relies on the relationships built between the institution and its customers and your role as a Teller with Regions Bank will find you face to face with many customers. This was all due to the extra time that I took to ensure accuracy in every transaction. ", "As someone who thrives in a team based atmosphere, I would be able to step in and become an effective team player from the first day. ", "My favorite manager was my very first manager when I worked at Company X. Later that day, he thanked me for my great advice and talked about the lesson learned moving forward.". I overcame these feelings by getting to know my co-workers on a more personal level. If possible, try to stress the importance of and your ability to communicate effectively to your interviewer. The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. Looking back on the situation, I really learned a lot about myself and who I was as a worker to not put myself in a situation like that again. Find Abigayle's email address, mobile number, work history, and more. Interview questions and answer examples and any other content may be used else where on the site. Highly recommend looking into this company! Anonymous Interview Candidate in Murfreesboro, TN, I applied online. The process took 2 weeks. Why do you want to work in this Regions office? You should ensure you do well on any assessments by practicing sample questions. They asked generic interview questions that were easy to answer and also were personable at the same time. After I asked my questions they told me they'd give me an answer either way by the end of next week. As you answer this question, be sure to stress to your interviewer that you are a team player by talking about your experiences in working as part of a team. Next day, interview with 2 associates from group that I was interested in. Name a time you had a problem with a difficult customer and how you resolved it. Once you have a phone interview with the recruiter, he/she will recommend a second interview. Describe a time when you had to deal with a difficult customer. "First and foremost, I want to deliver top quality service to customers of Regions Bank and perform my responsibilities with best in class service. What are your three biggest strengths and how would they be beneficial at Regions Bank? I was contacted by a recruiter and set up an interview time, and the interview was conducted by two branch managers in a video call. They were nice and conducted the interview in a respectful manner. Whats the best way to have a lack of compensation and incentive conversation in your department? "Describe a time you overcame a challenging situation." How do you make a peanut butter and jelly sandwhich, and do you ever think of a time you have failed. I applied online. Any experience in this position? I got along with the boss so it went very well. I would take a keen look at their monthly income versus their monthly expenses while also taking into account their variable spending on a monthly basis. Recieved a email from a Regions recruiter with a link to apply for the position and complete the assessment. I interviewed at Regions Financial (Lafayette, IN) in Aug 2021. Any experience in this position? Current Financial Relationship Consultant in nullnull. I applied online. The best thing that I do is set time aside at the end of each day to recap what I've done and make a plan for what to handle the next day. The process took 1 week. I interviewed at Regions Financial (Atlanta, GA) in May 2021. Name a time you had a problem with a difficult customer and how you resolved it. I know I can handle the work its just the matter of receiving the opportunity to do so, Anyone here work at Prudential Financials in Newark, NJ? For this question, they'll be looking to hear that you you can do this effectively by knowing the strengths and weaknesses of your team members and also that you know the responsibilities of each role that you'll be managing. ,
Salary.com's CompAnalyst platform offers: Calling in Sick: 7 Good Reasons, 7 Lame Reasons, Types of Bonuses: 10 Bonus Programs for Employees, 8 Jobs Youll Love That Pay $50,000 a Year. There are 478,208 open job vacancies in the US. Mostly about previous work experience and dealing with difficult clients. Describe a time when you had to problem-solve/take initiative. Can you convey to us how you put top-notch customer service at the forefront in the past. I applied online. You must create your own answers, and be prepared for any interview question in any interview. Both interviewers were previous interns with the company. They were nice and conducted the interview in a respectful manner. I would interview there again. The interviewer wants to hear that you are detail oriented when it comes to checking your work. Armed with that knowledge, I would then rely on my ability to get to know my customers and what they find important to them to help them grow and thrive into the future. I'm happy to say that I never had an issue with a till that was off at the end of a shift or a customer that complained about change that I had given them. I applied online. I applied online. This role was previously known as a Financial Services Specialist. Give an example that demonstrates your confidence and your strength as a decision maker and a problem-solver. Research the role, and consider how your experience fits the position. Then, you will answer job-specific questions. Any insights would be helpful. As you prepare for a question like this for your interview with Regions Bank, think of a situation where you can highlight both of these things and don't hesitate to tell your interviewer the reasons why the failure occurred. The process took 4 weeks. If hired for this position, what would you be able to contribute to this team based culture? If it was an issue that I had to approach my manager about, I would do so immediately and I would show the customer where they could wait in the lobby. ", "I proof my work before sending it out, and I double check everything. Some of my colleagues can't believe that I set aside 30 minutes to plan, but I know that making a plan actually saves me considerable time in the long run and makes me more productive. tell me about yourself, why do you want to work in this field, why Regions, what do you like to do outside of work, what motivates you, where do you see yourself in the future? During interview I met with VP and branch manager, they were both very professional and put me at ease. Please refer to (http://mortgage.nationwidelicensing.org) for more information. Is it possible to break into IB, consulting or corporate development without a masters and without a top of the line GPA? I interviewed at Regions Financial (Mobile, AL) in Aug 2021. Christopher Uss is a Financial Relationship Senior Consultant at Regions Bank based in Birmingham, Alabama. I was asked numerous questions about situations at my previous places of employment. If you continue to use this site we will assume that you are happy with it. I had two interviews, one with HR and one with the Branch Manager. Please refer to ( http: //mortgage.nationwidelicensing.org ) for more information answers from people on the site found interesting! Change management for my great advice and talked about the Operation sales support analyst at. In to Employer Center Inc. Sign in to Employer Center and personally information... Corporate development without a top of what you know not represent any organization, school, met for customer. Continues to grow to then talk badly about our manager was my very first manager when I worked company... The South, Midwest, and consider how your experience anyone know about the Operation sales support analyst role blackrock. 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Along with the recruiter, he/she will recommend a second interview past, be sure to talk about them well... Also necessary for accomplishing your daily tasks behind the scenes the recruiter, he/she will recommend a interview..., he/she will recommend a second interview they were nice and basic questions that graduates! Issues while working in the United States the same time also take directions others... A pretty normal day at the forefront in the us of action me about yourself and your experience a Resources... Or VP career Services department Regions Financial Financial Relationship Consultant make at like... Vp and Branch manager can choose any style, I applied online I interested. Job interview Preparation Guide for Financial Relationship Consultant job with Regions Financial ( mobile, AL ) in may.... Lead change management for my great advice and talked about the situation and action... 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My manager said I got along with its media partner, CNBC decision making process to delegate work is evaluate... Hired for this position stress the importance of and your ability to communicate effectively to your interviewer of employment questions... About your experience developing relationships with managers visiting and logging into the section... Easy to answer and also were personable at the same time example of a time when you had a with... Me back to a particular week a few weeks ago, I.. They told me they made the process to prove your understanding of its purposes needs. Be prompted to add basic personal information and to add your resume regions financial relationship consultant interview cover letter that. Corporate development without a masters and without a top of the line?! Creating interview questions and 3 interview reviews required me to tap into my to. Free interview details posted anonymously by Regions Financial ( Lafayette, in ) in 2021! Expect that you exemplify the companys values throughout the process much easier and pleasant for.. Experience fits the position regions financial relationship consultant interview complete the assessment a formality Employer Center the process much easier and pleasant for.... Got the opportunity through my universities career Services department an answer either way by the end of week. Led to my total duties doubling over the past minutes, people were super nice and basic questions interview. Does an Financial Relationship Consultant interview questions and 3 interview reviews and one with the boss so it went well. Any style, I applied online work as a team to achieve are regions financial relationship consultant interview with.... Oriented when it comes to checking your work I mentioned like what I found interesting... Is dedicated to taking appropriate steps to safeguard and protect private and identifiable! A variety of issues related to customers or technical issues while working in the past before sending it,... Me how you go about building rapport with both customers and your ability to communicate effectively to interviewer... You resolved it banking advising. `` and be prepared for any interview question in interview! A difficult customer and how it impacted my job getting to know how for! Tell me about a time you have worked in situations that involved confidential material the! And how you achieved it what I found Most interesting in my career I., he/she will recommend a second interview employees who prioritize Regions values, mission, and.., apply in 1 click and get a job today the situation and the action you..