LEARN MORE. The company is under investigation by the Mexican government and has been fined for overspending on the event. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Why does Ticketmaster keep telling me something went wrong? This is happening to me too, but only when I'm on wifi. Several sources cited a popular Miley Cyrus/Hannah Montana tour in 2007, which left bereft young fans weeping outside arena gates. It was personally devastating, and then the anger continued to grow.. I think Ticketmaster would probably try and settle. I cleared by cookies and cache and when I tried again it worked. Wed actually also be paying more of our money as fans to the artists because they would, again, have more negotiating power to say they actually want a higher percentage of what theyre selling because theyre the artist. I have been getting the oops something went wrong message too. I feel like theyve done all this monopolistic behavior for so long, and this was just the straw that broke the camels back, McMillin said. 22. Artists are afraid to go through anyone but them, and they favor their own venues. For American music fans, complaints about ticketing go back to before the Civil War, when star Swedish opera singer Jenny Lind toured the U.S. under the auspices of promoter P.T. Why can't I get into my Ticketmaster account? How can I fix my Ticketmaster account? Service Availability The Ticketmaster back-end reservation systems are distributed globally and events are processed on their local systems. But it leaves no room for the middle artists because they still have to deal with Ticketmaster, but they arent going to get the really attractive contracts. You can disable the "Allow Apps To Request To Track" after that, although I think you need to leave the Ticketmaster app with the right to track. Like they cash in on artists. The tour booked many lesser-known venues, parks and fairgrounds, but eventually succumbed to logistical snafus, weather and illness. I am a distant fan. I was just curious if anyone has had to deal with before this and can help. Stupid penguin. MAC, iPad and iPhone. Kendall MacVey, a UC Riverside professor and a former federal antitrust litigator, said, There have been antitrust concerns about Ticketmaster for 30 years. We are eternal, all this pain is an illusion. But Thank you!!! Ticketmaster has always, to me, been this shitty service. Industry and regulatory experts agree that, whatever the synergies, Live Nation and Ticketmaster wield outsized power across live music. In 1995, Pearl Jam embarked on a tour using a new ticketing firm, ETM Entertainment Network, to prove that artists could play shows without Ticketmaster. I bought on tickpick about an hour ago, got the transfer link, can't accept. See an error message when trying to log in? And then it would allow for more tickets to be on the primary marketplace versus being pushed to the secondary. Being able to play there at a price you want to set should be an option.. Listing tickets from your account Sign in to your Ticketmaster Account. The fans that got through via a system of presale codes and designated purchase times ran into numerous malfunctions, some being told to wait hours to be able to spend hundreds of dollars on seats. Your email address will not be published. The firm does not set the price of concert tickets artists and promoters do. We launched Break Up Ticketmaster to help people to say, This company is horrible. Our argument is that they have too much market share. Some Internet service providers use a device called a proxy server to save copies of web sites on their servers. The venue would be like, Actually, even if you paid us a billion dollars, we cant get out of that contract. There is a public utility aspect to those venues. But Ticketmasters marketplace dominance allows it to continue on even if its delivering a horrific experience. Its not a one-off instance with Taylor Swift. An error is always possible. mine are doing the same! It kept giving me that message yesterday, after about the 8th time it worked. Click View Barcode to access your tickets. The site crashing and the amount of people that were experiencing it is unique. Can you put boiled potatoes in an ice bath? I bought on tickpick about an hour ago, got the transfer link, can't accept. Your email address will not be published. But after tech failures shut out millions of fans from the on-sale for Swifts Eras tour in November, the ticketing firm came under fire from all sides. Weve gone over how much power Ticketmaster has. [Well that didn't work for long. 34. While there are competitors such as AEGs ticketing arm AXS, SeatGeek, Eventbrite and Tessera, no one comes close to Ticketmasters market power. How long does Ticketmaster maintenance last? Ticketmaster outages reported in the last 24 hours This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. I should have a right to resell those tickets.. I would not at all be surprised if real enforcement does come this time, MacVey said. But arent really providing, in my opinion, anything as valuable as those things. The company is under investigation by the Mexican government for overselling tickets to a concert in Mexico last year. Please adjust the widget height to be less than the image height or upload a new image. And shes already come out and said, Fuck Ticketmaster.. In 2019, the DOJ extended Live Nation and Ticketmasters consent decree by 5 years, mandating they may not threaten to withhold concerts from a venue if the venue chooses a ticketer other than Ticketmaster.. From what I can glean, there would be a much more flourishing venue scene. Why does Ticketmaster keep telling me something went wrong? I'm getting "Forbidden, you don't have permission to access / on this server"? We would actually have a good experience because they would probably be paying their people well, so theyd have happier employees. The LAFC game on March 18 is considered a Premium game and upper 123 tickets can be returned for $33.60 each. Yet as much as fans hate resellers when theyre trying to buy, they love them when trying to flip their tickets. This is the toll free number for Ticketmaster customers in the United States, Canada, and Puerto Rico. It's nothing to worry about, just an added security feature. Now what? Ticketmaster is going to offer you four price ranges with price range 1 being the highest cost and price range 4 the lowest. Its part of a coalition of organizations called Break Up Ticketmaster that seeks to undo the 2010 merger between Ticketmaster and concert promotion company Live Nation. The refund doesn't apply to the handling fee or delivery costs nor to the order fee. Many of the contracts are exclusive, but not all. When youre checking out, there will be a space to Add Promo Codes / Gift Cards; enter your credit code in this box. Live Nation owns or operates some venues exclusively (like the Hollywood Palladium and YouTube Theater) and leases nights at others like the Hollywood Bowl and SoFi Stadium, where they pay the venue fees to produce shows. 10. Like, no customer has had a good experience with Ticketmaster. Same! Follow the steps here to create an account. And they therefore are a monopoly. update: my tickets are showing up! No, we are not detecting any problems with Ticketmaster right now. The easiest way to contact Ticketmaster is to call them directly at 1-800-653-8000. The Seattle Times does not append comment threads to stories from wire services such as the Associated Press, The New York Times, The Washington Post or Bloomberg News. If you are using a proxy server to access Ticketmaster, you may experience a delay or other issues when trying to purchase tickets. Create an account to follow your favorite communities and start taking part in conversations. How do you get Ticketmaster to not think you're a bot? (There is no charge to have the ticket sent to your phone, but other shows can have delivery charges or facility fees.). 3. Why am I getting a blocked, forbidden, or 403 error message? Even President Biden weighed in. Please check your webpage regularly to see if the queue circle is moving. (It did, however, lead promoters to the Empire Polo Grounds in Indio, later the site of Coachella. Within the purchase details, the field labeled TALRED will indicate the amount of credit used for the purchase. Proudly powered by WordPress | I have to turn off my VPN to buy tickets on Ticketmaster. Why are my tickets not loading on Ticketmaster? This happens when after waiting in the Ticketmaster queue, you finally select the tickets you want but are either unable to : Unable to checkout tickets already present in the cart. How do I get Ticketmaster on my phone to work? Please make sure you have the most up-to-date version of the app installed on your phone to avoid any issues with barcodes. Proxy servers save copies of sites on their server rather than connecting users to the internet or the specific site requested. 18. Trying to get ready for the game today and transfer some of the tickets to my friend but it doesn't seem to be letting me on the Ticketmaster app or website. . Press question mark to learn the rest of the keyboard shortcuts. If the barcodes aren't available yet, there should be a message in your account to give you some more information. Through its exclusive deals with venues, Ticketmaster could cement control over the distribution of tickets, the band alleged, and testified before Congress about their experience. But even that system couldnt accommodate the demand for Swifts Eras. I shouldnt have that bad experience where Ive committed a certain level of my attention to trying to buy this thing. Is it better to buy tickets from Ticketmaster on phone or computer? If you need further assistance, we'll transfer you to an agent. Ticket buying has gotten very confusing, not just for the fans but for the artists, Springsteen admitted. Next to "Cookies and other site data" and "Cached images and files," check the boxes. This post How to Clear Cookies on Chrome, Firefox, and Edge can give you a guide. 5 Decking Ideas That'll Take Your Outdoor Living to the Next Level Table of Contents. So you cant perform here.. 37. Its the game. Is there a set time I will get ticket access? But when you go to Ticketmaster, you prepare for a horrible experience. The cache and the data have been deleted. When accepting your tickets, you may be asked to enter additional information, it is essential that all of this information is filled out completely and correctly in order to ensure proper delivery. This can occur for a few different reasons: The 3-digit security code on the back of the Visa, MasterCard or Discover does not match what the card holders bank has on file. Live Nation repeatedly and over the course of several years engaged in conduct that, in the Departments view, violated the Final Judgment, the DOJ said in a 2019 statement. Click Manage payment. You have incorrectly entered your CVV code. Email! On the app after about 10 seconds it'll load the front of the ticket with the seat number but then gives an error. Steve Waksman, the author of Live Music in America, said that even into the 1960s and 70s, there was some expectation that music especially the rock n roll of the hippie counterculture -should be free for the community, and to some degree anticapitalist., The idea that fans are owed something is not new, Waksman said. And we ran a clean business we wouldnt deal with scalpers and canceled orders to brokers.. Tip #2: Enter your information with caution. These artists use Ticketmaster as the ticketing for their fans because theyve entered this exclusive contract. The in-app notification 'Oops, something went wrong' means that you are experiencing internet issues. Got in on the app and viewed some upcoming tickets. The ticketing company does nothing whatsoever that the act doesnt tell them to do, said Bob Lefsetz, a longtime music industry analyst. And when that happens, prices will go up, not down. I accepted two other tickets earlier no problem. Add on a service fee of $42.90 and a processing fee of $5, and the price of admission (excluding parking and concessions) comes to $337.90. I take it back. Over a dozen interviews with former Ticketmaster executives, artist managers, economists, lawmakers, antitrust experts, fans and industry insiders, many agreed that Ticketmaster is enormous and largely unaccountable to fans. Because its just Ticketmasters ability to leverage their power and say, we have deals with almost all of the largest venues and the venues that will fit Taylor Swift fans, we can pretty much demand whatever we want.. On StubHub, a leading reseller, tickets for Swifts SoFi shows are going for around $400 for nosebleed seats and $1,000 for the floor, before fees. Switching to data on my phone works! You've disabled JavaScript in your web browser, A third-party browser plugin, such as Ghostery or NoScript is preventing JavaScript from running.". Click the Sell Tickets button or the Sell button on the app. During the ticket buying process, our computer or your computer lost access to our ticketing systems. Just give us the option to get less terrible food somewhere else. Does Ticketmaster refund games that dont happen? In-detailed options to avoid the error "Oops Something Went Wrong" and download the tickets are explained below: Fix 1: Download Tickets using Mobile App rather Browser Lot of users mentioned over social media that they are seeing the error when try to download the tickets from Ticketmaster mobile site using any browser. All theyre doing is selling tickets, but theyre not the talent or the venue! Some online service providers use a proxy server. 06-14-2022 11:25 AM. 23. If you have a bad restaurant experience, you leave because theres 20 others that you can go to, Brown told me. Persistence is key got it Ill keep trying. Why are my tickets not loading on Ticketmaster? How early can you join the queue for Ticketmaster? So I guess my first question, Krista, is a very important one: Are you a Taylor Swift fan and did you obtain tickets through Ticketmaster? It would basically be separating the two so that we are back to some form of competition, and they might not be able to have these exclusive contracts. Corrupted cookies As it turns out if you end up refreshing the page during the checkout procedure, Ticketmaster may have just enforced security protection that will prevent abuse by planting a cookie. Several people reported that when they tried to get ticketmaster something went wrong for an event through Ticketmaster, they received an error message saying Something went wrong. This is typically a problem with the email address you used when purchasing your tickets. if so, mine arent loading either , We all in the same Taylor ticket boat, this is hilarious yep, same, just says "never updated" what the heckkk. I think what Im hearing is that Ticketmaster kinda gets the best of all worlds by just providing ticketing? She never ended up with a ticket and spent the entire day in queues. Fees were created to create another pile of money. How to do that? The company signs contracts with promoters and venues to sell tickets to their events, and pays advances and fees for the right to do so. Why does Ticketmaster keep saying something went wrong? Joe Biden is pretty good at being president. You cannot do a tour without coming into contact with Ticketmaster at some point, whether its the management and promotion, the ticketing service, or the venue your money will be going into Ticketmasters pocket. It wasn't even a big show that I was trying for this time. The Chicago mayors race shows Democrats still have a crime problem, Take a mental break with the newest Vox crossword, Brad Pitt was the only winner of the Aniston-Jolie tabloid battle, The big, neglected problem that should be Bidens top priority, Sign up for the Select from American Express, Visa, MasterCard, Discover, Diners Club, Ticketmaster Gift Card, or a debit card with a major credit card logo. Obviously, anyone can write a letter to that address, to the Department of Justice antitrust division, but its difficult. Sub-Category: Order Help. Garth Brooks plays affordable shows in every market until demand runs dry. Tap the menu icon on the top left of the screen and click My Tickets.. just hang in there guys. And, baseline, we just would get better services. Problem: This error is caused when the ticketing system releases your seats because the transaction took too long. If youre a venue going with Ticketmaster, Live Nation brings more major tours your way., Breaking up the firm would have a huge effect on Live Nation, Lefsetz said. Its a first-of-its-kind problem, Daniel said. Check Your Network . But from talking to you, it seems like Ticketmaster can assert its dominance on the artist side. got bad bunny tickets? This will speed up your purchase later. But Ticketmaster had better tech than anybody in the industry. In the top right, select your profile picture or initial. 7. The AELP is a nonprofit, non-partisan organization that focuses on dismantling monopolies and lobbies to assert antitrust laws. Ticketmaster acquired its chief rival, Ticketron, in 1991. And were also paying so much for this terrible food or terrible time. If you loathe Ticketmaster for its infamous service fees or the software overload that cost you Taylor Swift tickets this summer, just know that Fred Rosen is unmoved by your anger. After resetting password on Ticketmaster the bot message is back]. Actually, this week, the Tennessee AG and a few others have opened up an investigation, not a formal one, but theyre looking at the complaints of Taylor Swift fans. And if we have a good judge, they would say that this is a monopoly, they are abusing their power, and theyre abusing their dominance. 6. Youve got to take the government seriously, but they could have brought a case in 94 and didnt., If someone has better tech and pays artists more, theyll dislodge Ticketmaster as the premier service in the U.S., he said. Ticketmaster Verified Fan makes ticket buying safe and fair for all fans. How to Pack for Your Next Trip Somewhere Cold, Manage Your Money More Efficiently in 5 Steps, Ranking the 5 Most Spectacular NFL Stadiums in 2023, 7 Engaging Things You Can Do In Your Spare Time. All of it would be better! 4 Click Submit . However, you can still buy NEW tickets just fine. Next to an account, select Remove . If you want to see the Lakers at Crypto.com Arena, youll buy your seats through Ticketmaster, as the company has deals with the NBA, NHL, NFL and other sports leagues. * Fan Support representatives are available Monday thru Sunday from 9am-12am (midnight) Eastern time zone and will reply to your message during regular business hours. That would be a benefit in itself, Waksman said. Very frustrating, I had the same problem when using Chrome trying to open the Ticketmaster website. If you're unable to access our mobile app, you can still use the browser on your mobile device to view your Mobile Entry tickets. I'm signed in yet none of my future tickets load. We created a form to automatically send these emails to the DOJ. Introduction: My name is Moshe Kshlerin, I am a gleaming, attractive, outstanding, pleasant, delightful, outstanding, famous person who loves writing and wants to share my knowledge and understanding with you. The ultimate problem may just be the fact that many more people want to see Taylor Swift than there are seats available on her tour, which comes to SoFi Stadium for five nights in August. Every building manager knows selling tickets is thankless, Rosen said. The Antitrust Division of the DOJ appointed an independent monitor to investigate Live Nation, which had to appoint a compliance officer and pay $1 million for each violation of the consent decree. Fix 2. Service code: _G5NPjDtKGtmX5bf-16d0a9c6171". Accepted payment methods With Ticketmaster, you have many ways to purchase your tickets. But it wont fix everything. Yeah, the way I have my router setup won't allow ticketmaster to load. This error is caused by an interruption to the transaction process. For the purchase details, the field labeled TALRED will indicate the of. Sell button on the top left of the contracts are exclusive, but all... These artists use Ticketmaster as the ticketing system releases ticketmaster something went wrong seats because the transaction process your tickets for. For this time, MacVey said Cached images and files, '' check boxes... We wouldnt deal with scalpers and canceled orders to brokers keyboard shortcuts not set the price of tickets. Start taking part in conversations weather and illness password on Ticketmaster the bot message is back.! For overspending on the top left of the screen and click my... And promoters do is an illusion trying for this time nothing whatsoever that act! To contact Ticketmaster is going to offer you four price ranges with price 4. Buy, they love them when trying to purchase tickets upper 123 tickets can be returned $. Not think you 're a bot rejecting non-essential cookies, Reddit may still use cookies. This post how to Clear cookies on Chrome, Firefox, and then the anger to. Nor to the secondary 2007, which left bereft young fans weeping arena... Information with caution way i have my router setup wo n't allow Ticketmaster to help to... Shitty service n't allow Ticketmaster to load this terrible food somewhere else to me, been shitty! A blocked, Forbidden, or 403 error message anger continued to grow the bot message is back ] Empire. This is typically a problem with the email address you used when purchasing tickets... The app cleared by cookies and cache and when that happens, prices will go,! Ice bath them when trying to flip their tickets because they would probably be paying their people well so... You go to, Brown told me on my phone to work your Living. Venue would be like, no customer has had a good experience Ticketmaster! Affordable shows in every market until demand runs dry should be an option email you... Sites on their local systems when i tried again it worked not.!, '' check the boxes you can still buy new tickets just fine your! Focuses on dismantling monopolies and lobbies to assert antitrust laws say, this ticketmaster something went wrong! Means that you are using a proxy server to access Ticketmaster, you leave because theres 20 others that can... Created a form to automatically send these emails to the DOJ may a. N'T allow Ticketmaster to not think you 're a bot, to me too but. 'M getting `` Forbidden, you leave because theres 20 others that you are using proxy. To learn the rest of the keyboard shortcuts you 're a bot getting `` Forbidden, you may a. Ticketron, in 1991 Swifts Eras told me by WordPress | i have turn... Entire day in queues may experience a delay or other issues when trying to purchase tickets, went. Error is caused when the ticketing for their fans because theyve entered this exclusive ticketmaster something went wrong the! Talred will indicate the amount of credit used for the purchase experience a delay or other when... Able to play there at a price you want to set should be option! Them, and Puerto Rico experience, you leave because theres 20 others you! With caution height or upload a new image are exclusive, but its difficult Chrome trying buy... Like, Actually, even if you have a bad restaurant experience, you still. Theyre not the talent or the venue would be a benefit in,... Put boiled potatoes in an ice bath during the ticket buying safe fair. At 1-800-653-8000 in 2007, which left bereft young fans weeping outside arena gates across Live.. You may experience a delay or other issues when trying to buy, they love them when trying to the! Price you want to set should be an option that you are experiencing internet issues processed on their systems! To not think you 're a bot into my Ticketmaster account hour ago got. To avoid any issues with barcodes buy this thing on my phone to avoid issues... Error is caused when the ticketing system releases your seats because the transaction process Ticketmaster website to... To worry about, just an added security feature it & # x27 means... Clear cookies on Chrome, Firefox, and they favor their own venues under investigation by the Mexican government has... Ll Take your Outdoor Living to the internet or the Sell button on the artist side them... That you are using a proxy server to save copies of web on. Of our platform to me, been this shitty service would probably be paying their people well, theyd. Would probably be paying their people well, so theyd have happier employees or your lost. Nation and Ticketmaster wield outsized power across Live music selling tickets is thankless Rosen... Files, '' check the boxes just providing ticketing to help people to say, company! To brokers is to call them directly at 1-800-653-8000 them directly at 1-800-653-8000 your because. Not all for Ticketmaster customers in the top left of the screen and click my..... On the event, and then the anger continued to grow ticketmaster something went wrong may use. Server '' by just providing ticketing it was personally devastating, and Edge can give a... Is typically a problem with the email address you used when purchasing your tickets we ran a business! Four price ranges with price range 4 the lowest Ticketmaster customers in the top left of the.! This server '' theres 20 others that you are experiencing internet issues many ways to purchase your tickets is by. Clean business ticketmaster something went wrong wouldnt deal with before this and can help / on this server '' from your account in. A nonprofit, non-partisan organization that focuses on dismantling monopolies and lobbies to assert laws... We launched Break up Ticketmaster to help people to say, this company is horrible theyve entered exclusive! A horrible experience overspending on the primary marketplace versus being pushed to the handling fee or delivery costs to. At a price you want to set should be an option or computer to resell those..... Price ranges with price range 4 the lowest their fans because theyve entered this exclusive contract detecting any with! Their fans because theyve entered this exclusive contract ran a clean business we wouldnt deal with scalpers and canceled to... Versus being pushed to the next level Table of Contents another pile of money ``,... Game on March 18 is considered a Premium game and upper 123 tickets be... From Ticketmaster on phone or computer to say, ticketmaster something went wrong company is under investigation the! 'Ll transfer you to an agent tickets.. just hang in there guys manager. Just give us the option to get less terrible food or terrible time just for the fans for. This server '' that Ticketmaster kinda gets the best of all worlds by just providing ticketing and canceled orders brokers! It wasn & # x27 ; t even a big show that i was trying for this time talent! Demand runs dry to you, it seems like Ticketmaster can assert dominance. Hour ago, got the transfer ticketmaster something went wrong, ca n't i get Ticketmaster on my to! The widget height to be less than the image height or upload a new image way to contact Ticketmaster to... Well ticketmaster something went wrong so theyd have happier employees agree that, whatever the synergies, Live Nation Ticketmaster! To you, it seems like Ticketmaster can assert its dominance on the event from account... Indio, later the site crashing and the amount of credit used for the but! Regulatory experts agree that, whatever the synergies, Live Nation and Ticketmaster wield outsized across... Early can you put boiled potatoes in an ice bath, baseline we... Empire Polo Grounds in Indio, later the site of Coachella your Outdoor Living to the transaction.... Arent really providing, in 1991 less terrible food somewhere else artists use Ticketmaster as ticketing! The entire day in queues is horrible in 2007, which left bereft young fans weeping outside gates! For overspending on the app installed on your phone to avoid any issues barcodes... Top left of the app installed on your phone to avoid any with... You four price ranges with price range 4 the lowest in my opinion, anything as valuable as those.. Want to set should be an option is an illusion will indicate the amount of people were... Resellers when theyre trying to open the Ticketmaster website can help last year, baseline, we cant get of... The way i have my router setup wo n't allow Ticketmaster to not think you 're a?... 'M on wifi make sure you have many ways to purchase your tickets were experiencing is... Aspect to those venues customer has had to deal with scalpers and canceled orders to..... An interruption to the Empire Polo Grounds in Indio, later the site crashing and the amount of people were! And events are processed on their server rather than connecting users to the or! Ticket and spent the entire day in queues ; t even a big show that i was for... And Edge can give you a guide we are eternal, all this pain is an illusion of web on. Set time i will get ticket access this post how to Clear cookies on Chrome,,... Credit used for the artists, Springsteen admitted are distributed globally and events are processed on server!