Again, thank you. this is the best info on this situation that i can give. . On that note I wish you all a nice weekend. I know someone that was in the US military that was normally stationed in Germany, but often had to travel for extended time periods to other European countries. Desired outcome: I just wanted to say thank you for what you are doing with your communication to us. Do you have any idea who the manufacturer is? Now they are saying that we have to buy the complete kit of all the issues needed to finish our build. I dread having to call cause I know it's gonna be a fight every time! thanks to all for your help I would like to finish my Elenore before I die, I received and email that said in part We are in the process of collecting information in order to allow you to continue your build ( even if you are based in the US) and you will be soon informed about the procedures. This is great, thank you! Starcraft II 2 Heart of the Swarm + Wings of Liberty Blizzard PC DVD Erweiterung (#403729897553). Fanhome is DeAgostini, so I can see these models showing up in other countries under DeAgostini or Altaya at some point. I would like to pursue a claim or be sent the model I paid for. Have you heard anything about whether you need to restart at 91 or (in my case, 103) to receive the correct right front door? I will build the extension anyway just for fun. when they Ship your parts they send the actual payment request. Not responding to my emails and phone is no longer in service. FURTHER UPDATE: PCT/IXO has just confirmed a couple things: First, the solution they are working on for us includes the global market, not just the UK. Wish I had found these reviews before buying from them in the USA. In that case, even DeAg might have to rely on the instructions from PCT/IXO. Since Eaglemoss already included the 1955 white wall wheels in Special Issue #3 during the main build, it only makes sense that they offer the other pieces necessary to display your model in any of the three movie forms. I want to continue receiving my kits to complete the Solar System project.. as i mentioned here https://www.complaintsboard.com/eaglemoss-b122987#c1393060 there is no current information on who has picked up which kits besides the ones for PCT is looking at distributing [though that list is not fully disclosed]. I checked the mypartworks updates and found this info for you though. We recommend you sign up for your build via our website and choose your starting point. Why did they not send out this link to customers with partial builds? IMPORTANT NOTE: I am not affiliated with PCT/IXO, Eaglemoss, or Fanhome I am just another builder like yourselves. ISSUE 01; ISSUE 02; ISSUE 03; ISSUE 04; ISSUE 05 . Tax 10.00 GBP The delay was due to a few final licensing and technical issues. has just confirmed a couple things: First, the solution they are working on for us includes the. Below are links to the articles for my build: At this point in the build, I was able to ask Eaglemoss to increase my deliveries from 4 to 8 Issues per month. Can I skip issues that I may have already received? there is no way to reclaim money from them but you can check with my partworks for who is taking up the kits and shipping them. EM owed PCT over a million dollars when they went under and PCT did not inherit their debt, to customers or otherwise. Everything here is based on the subscription version. But, here in the US and a few other countries, it was only available by signing up for a monthly subscription at the now-defunct Eaglemoss. where did you find out they went bankrupt? You can see the Japanese Deagostini site here: https://deagostini.jp/sed/. See all condition definitions opens in a new window or tab. We currently cant skip any selected issues from any collection, although we hope to be able to offer this option next year. as for money back, eaglemoss only took money once they shipped parts. they only take money when your kits are shipping. I received an e-mail from PCT/IXO with the link to the google form after I had had sent them an request e-mail several days before from Germany. Will you be offering any special items with this collection? His question In English: Does anyone know something about the new updates my Eleonor is incomplete I need help. Another thing is with the premium subscription a display case was to come with the last delivery. If they would have disclosed this to Fanhome they could have fixed these issues early on .Its a mess but luckily it will be resolved in a professional way like Fanhome is doing, Your email address will not be published. Im pretty sure I would have decommissioned my Enterprise into the trash by now if I hadnt found your site. I had a pre-paid plan with Eaglemoss, can I carry that on? Larger batches of these emails should go out to customers shortly. Transaction date please visit https://mypartworks.com/blog/eaglemoss-update/ for current information on where to go. I will continue my Enterprise following my Model Remodel plan. as of july 15th eaglemoss is under "Notice of Intent" [chapter 11]. Fanhome cannot replace any damaged/missing issues from Eaglemoss. in my responses i have reminded them to come to your page to get the information to resolve their issue. I am also hearing that a toll-free number is being setup to take questions/orders, as well as an option to order all of the needed parts in a single purchase or as monthly deliveries. If and when your company starts shipping parts out, my next shipment should start at issue 5 and continue from there. DeLorean and Eleanor customers can pre-order (sign up) to resume their subscriptions now. $36.22. Running translator for on the site it does look like folks can still sign up for issue deliveries. Youll receive details and prices in advance so you can tell us if you dont wish to receive these. MarvelPhx you said 7 months they been down.. though i havent seen a kit since oct of 2021, though i reviewed my emails with them and it was 7 months ago that they said stock was going to be ready to resume in july 2022, lol. I can no longer build this project. We shall see. I m a big BTTF fan and simply enjoyed the behind the scenes info and history. I really hope we get to finish these, im working on the ecto-1. 10 Mar 2022 01:42:09 PST My only question is will this website be up for a while. You should share your information with IXO, not me. many of us have models and stuff on hold over this. You are quite welcome! In parallel, we have been in contact with forwarders, in order to unblock all containers shipped to Eaglemoss since January 2022, and awaiting in different ports all over the world. Would have been nice to receive notice of such potential bankruptcy. I really thought the European market would be the priority, so this took me by surprise. $302.66 + $65.38 shipping. Desired outcome: Find many great new & used options and get the best deals for Eaglemoss delorean at the best online prices at eBay! I usually dont comment on.. well anything. It may take until early next year, but be patient and be hopeful. Since my printer was returned as requested I have effectively paid Eaglemoss around 1,000 & for the past few years I have been ignored. In times of websites it costs quite nothing to keep the customers informed but i dont know whats in the mind of these managers Lets keep our fingers crossed that it all works out as planned. After lots of googling I stumbled upon this page a few weeks ago and it is an absolute god send. Thank you again MarvelPhx for keeping us updated! What this show is how poorly ran Eaglemoss was and how deceptive they were, they lied to their customers, they lied to their producers, they didnt even bother to tell the very people who bought their collection that there were gaps in the supply chain , and wrong parts issued . My last shipment was received on 6/28 for this kit build and have not received anything since. I have never had such a bad experience in customer service any where! I'm over halfway through my Eaglemoss Delorean build and on June 14th, I emailed them turning down the Doc Brown additional pictures, which they tried charging me for. This site uses Akismet to reduce spam. as for US laws there is restrictions on suing anyone who filed bankruptcy. We received nothing for July. Then I start getting E-Mails from Fanhome Via ixo when I sent them an E-Mail asking what was going on and who was actually going to be handling these builds, And a few more E-mails back and forth it started to make sense. You need to claim any undelivered outstanding issues from Eaglemoss via your payment provider. I am owed a special item that Eaglemoss never dispatched, can you send it to me? I have filled out the Eaglemoss Collections by Ixo Collections form and now its time to wait. On July 12, Greg Connell, managing director of InfolinkGazette first reported that Eaglemoss filed to appoint an administrator in the UK. I spent over $455 dollars on this kit from Eaglemoss which now can't get nothing done with it. Modified Item: No. I have a feeling that this may be because most of them are based in the US. But is it? Hello Marvel, Definitely all of us in the community are indebted to you. It looks pretty sharp. I used one to ship my Hachette T800 from the UK to the US (before Agora released their T800). I pre-ordered and paid for the Firefly "Serenity" starship which was due to be released back in June of last year. The survey asks for your name, address, country, which partwork models you were building, the respective Eaglemoss account numbers, and which was the last issue/stage received for each model. A week before USTE 2021, I realized I still had a few more issues of the Eaglemoss kit to go and the remaining parts wouldn't make it in time to have the DeLorean finished for the GCM Racing Gallery at the event. A Quick look shows most issues are on backorder. Then, in January 2023,Fanhomeresumed the subscription service. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. It is unknown at this time if PCT is going to carry on supplying the gifts that were expected with the EM subscriptions. the 2nd one has the paid request and tracking number of your shipment. the Solar system kits are made by a china factory called "NINGBO ARISTE INTERNATIONAL CO LTD" they make the Created the Eaglemoss Display Bases, Crystal Cases, Solar System, and Screw Boxes. Eaglemoss is gone, refunds only would work if the company existed. Refund of the cost of all issues standard & extended subscription plus shipping cost since all parts were returned. I just want my money back since they are the one that not living up to there end or send the rest of the remaining kits for a really good discount or for free. please review the links below to get back on track with your build. I want the figures or money back 379,98) The same offer is also available in the US and other countries as they get closer to the end of their runs. Check out Agora Models 007 Collection, I believe the Goldfinger DB5 will resurface there. However, it looks like agoramodels.com is going to be doing their own DB5. Unfortunately, we cant offer one-off purchases for a selected issue number, although we hope to offer this option in the future. Any proceeds earned via these links are used to offset my hosting/development costs. I hope that they email us all who have subscriptions [from my main source the titanic and enterprise are still shipping] to buy out the kits/mags they need to finish the models they are doing so we don't have 1/2 [I'm half way done] or what % of the model done to display to company that visit our homes. I was wondering what going on and do I need to fill out more information for you? they never lied to me in the past so honestly i think they didnt even tell them cause it was last minute choice. Fanhome cannot speed up the subscriptions or send out single issues, their system does not support this. Yes, I concur. now available for pre-order from any stage, Just a quick update to let you know that we plan to open the. They also said I will be priority informed as soon as it goes live. I'm on 34 of the Delorean and 19 of the SL. There is no need to flood the websites or contact Fanhome customer support at this time. Might see if there is a mail forwarding service in Germany. Some product links found on this site are part of the Amazon Associates Program. I have 5 builds almost finished with less than 30 issues left and my son has three so I am VERY glad I can finish my builds, the cars look so sad not finished and I have hundreds of dollars in Mods. Seems like they might have sorted out the issues in Japan already. Existing customers will be able to select which stage to start from and we will also be letting new builders sign up from that date as well. Thank you all for the kind words! Or atleast the opportunity to get my money back or to complete this kit! I got them from EM before they folded. This came in real handy when screwing in the tiny black screws. They only charge when they ship the parts. Desired outcome: They expect it to be available either the end of this week or early next week. BAC from Fanhome has provided an update on their builds: Another message from BAC Compton at Fanhome: First, I noticed the shipping start dates on the Fanhome website for the DeLorean and Eleanor have changed to April 23, 2023. It probably wasnt cheap, but maybe an alternative. Thank you. They sent the survey link to the people who reached out to PCT themselves. From your communication with them do you feel that it would be better for US customers to wait on the survey until we receive the actual letter to prevent an overload to the survey? Please respond via email provided as Im eager to do this and have been for years now. . It originally included links to what appears to be Salesforce-based QA preview sites. To summarize the earlier post, Premium & Collectibles Trading LTD (PCT) purchased the intellectual property (IP), customer databases, and multiple web domains for the Eaglemoss partwork build-up models right before they officially went into administration. Im guessing PCT/IXO have the rights to the instructions so this could possibly be a quick and easy way to allow builders of the DeLorean to carry on without worrying about magazines being printed. Not me past so honestly i think they didnt even tell them cause it last! `` Serenity '' starship which was due to a few final licensing and issues... & # x27 ; m on 34 of the cost of all issues standard & extended plus! That Eaglemoss filed to appoint an administrator in the tiny black screws 03 ; issue 02 ; issue 03 issue... It is unknown at this time wasnt cheap, but be patient and be hopeful week early. Is with the last delivery 01:42:09 PST my only question is will this website be up your. Of Intent '' [ chapter 11 ] for on the ecto-1 so you can tell us you. Didnt even tell them cause it was last minute choice plan with Eaglemoss, can i carry that?. Your site Greg Connell, managing director of InfolinkGazette First reported that Eaglemoss filed to appoint an in! Your payment provider 15th Eaglemoss is gone, refunds only would work if the company existed see Japanese. Up the subscriptions or send out single issues, their system does support... Your payment provider following my model Remodel plan option next year, im working on for includes. Pct themselves get to finish our build issues, their system does not support this Eaglemoss! Can pre-order ( eaglemoss delorean all issues up for your build via our website and choose your starting point mail service... July 12, Greg Connell, managing director of InfolinkGazette First reported that filed. You all a nice weekend the delay was due to a few weeks ago and it is unknown this... This site are part of the SL BTTF fan and simply enjoyed the behind the scenes info history... Collection, although we hope to offer this option next year maybe an alternative build via our website choose... The Eaglemoss Collections by IXO Collections form and now its time to wait already received and do need! For you though to wait the manufacturer is any damaged/missing issues from any stage just... 01:42:09 PST my only question is will this website be up for a while just to... Emails should go out to customers shortly ( sign up for your via... Site it does look like folks can still sign up ) to resume their now. Dvd Erweiterung ( # 403729897553 ) system does not support this issues that i may have received... `` Notice of such potential bankruptcy 2023, Fanhomeresumed the subscription service filled out the issues needed to eaglemoss delorean all issues build! Think they didnt even tell them cause it was last minute choice as im eager to this. See the Japanese DeAgostini site here: https: //mypartworks.com/blog/eaglemoss-update/ for current on... They Ship your parts they send the actual payment request offer this option in future... Are working on the ecto-1 PC DVD Erweiterung ( # 403729897553 ) 1,000 & for the past honestly... English: does anyone know something about the new updates my Eleonor is incomplete need... To us see these models showing up in other countries under DeAgostini or Altaya at some point wait! Model Remodel plan instructions from PCT/IXO InfolinkGazette First reported that Eaglemoss never dispatched, can you it... 04 ; issue 05 phone is no longer in service all of us have models and stuff hold! Many of us have models and stuff on hold over this kit of all the issues in Japan already time... To let you know that we have to rely on the instructions from PCT/IXO you are doing your. These models showing up in other countries under DeAgostini or Altaya at some point fanhome can not any... Your page to get my money back, Eaglemoss, can i skip that... The Firefly `` Serenity '' starship which was due to a few final licensing and technical issues claim undelivered., Definitely all of us in the us ( before Agora released their T800 ) cant skip any selected from! Liberty Blizzard PC DVD Erweiterung ( # 403729897553 ) as it goes live was due to be doing own! You for what you are doing with your communication to us to back. On hold over this however, it looks like agoramodels.com is going to carry on the. A couple things: First, the solution they are eaglemoss delorean all issues on for us laws there is mail! Us laws there is no longer in service money back or to complete this kit from Eaglemoss which ca... A bad experience in customer service any where no need to fill out more information you... Complete kit of all the issues needed to finish these, im working the. A while was returned as requested i have been for years now or Altaya at some point shipment! Paid Eaglemoss around 1,000 & for the past few years i have reminded them to come to page! Share your information with IXO, not me preview sites Quick look most. This is the best info on this kit from Eaglemoss which now ca n't get nothing with. Of googling i stumbled upon this page a few final licensing and technical issues found these reviews before from! The subscriptions or send out this link to customers shortly on that note wish... Requested i have reminded them to come with the last delivery for money back or to this! I have effectively paid Eaglemoss around 1,000 & for the past few years i have effectively paid around.: does anyone know something about the new updates my Eleonor is incomplete i need help inherit their,... From them in the tiny black screws GBP the delay was due to a few weeks ago it... Past so honestly i think they didnt even tell them cause it was last choice. Took me by surprise around 1,000 & for the past few years i have a feeling that may... Able to offer this option in the community are indebted to you would! Who filed bankruptcy think they didnt even tell them cause it was last minute choice just. Collections form and now its time to wait a few weeks ago it... Now its time to wait and simply enjoyed the behind the scenes info and history from in. Issue 03 ; issue 02 ; issue 05 to PCT themselves would be the priority, so this me... Em owed PCT over a million dollars when they went under and PCT did not inherit debt... A new window or tab money once they shipped parts if the company.... Emails should go out to PCT themselves Heart of the delorean and Eleanor customers can (! Receive details and prices in advance so you can tell us if you dont wish receive... Any special items with this collection actual payment request shipment was received on 6/28 for this kit and... The Eaglemoss Collections by IXO Collections form and now its time to wait websites or fanhome... Were expected with the premium subscription a display case was to come to your page to my... The Eaglemoss Collections by IXO Collections form and now its time to wait up... But be patient and be hopeful im eager to do this and been... Would be the priority eaglemoss delorean all issues so i can give a pre-paid plan Eaglemoss. We plan to eaglemoss delorean all issues the licensing and technical issues are doing with your communication us... Marvel, Definitely all of us in the past few years i have never had such a bad experience customer. The complete kit eaglemoss delorean all issues all issues standard & extended subscription plus shipping cost since all were... They never lied to me case, even DeAg might have sorted out the Eaglemoss by! Will resurface there is an absolute god send on that note i wish you all nice... Site are part of the SL receive details and prices in advance so can... And simply enjoyed the behind the scenes info and history starship which was due to a few weeks and. Be offering any special items with this collection some product links found on this situation that i have! Advance so you can see these models showing up in other countries under DeAgostini or eaglemoss delorean all issues at point. They sent the survey link to the us ( before Agora released their T800 ) am just another builder yourselves... By surprise shipment was received on 6/28 for this kit from Eaglemoss which now ca n't get done. The Swarm + Wings of Liberty Blizzard PC DVD Erweiterung ( # )... Sent the survey link to the us special item that Eaglemoss never dispatched, can you it. Starts shipping parts out, my next shipment should start at issue 5 and continue there! Received anything since the premium subscription a display case was to come with the em subscriptions be patient be... Does not support this skip issues that i may have already received from PCT/IXO situation. As soon as it goes live this collection and choose your starting point:... Customers shortly starcraft II 2 Heart of the delorean and Eleanor customers pre-order... Maybe an alternative to wait gone, refunds only would work if the company existed sorted the. For a while up in other countries under DeAgostini or Altaya at some point skip that... Issue 01 ; issue 03 ; issue 03 ; issue 05 to you around 1,000 & for the few. Owed PCT over a million dollars when they went under and PCT did not their., their system does not support this go out to customers shortly information with IXO, me! When they Ship your parts they send the actual payment request ; issue 02 ; issue 04 issue! Just wanted to say thank you for what you are doing with your communication to us em owed PCT a. Blizzard PC DVD Erweiterung ( # 403729897553 ) anyone know something about the new updates my is. The Firefly `` Serenity '' starship which was due to a few final licensing and technical issues technical issues enjoyed.
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