Starting from issue diagnostics, Synology will work with you along the way to help. 9 Apr 2022 5 min read. Any dispute, controversy or claim arising out of or relating to this Warranty, the Product or services provided by Synology with respect to the Product or the relationship between Customers residing within the United States and Synology will be resolved exclusively and finally by arbitration under the current commercial rules of the American Arbitration Association, except as otherwise provided below. The company has to prove that your action actually caused the damage to be able to claim you voided the warranty. To the extent that those laws apply to the Product, the exclusions and limitations set forth above may not apply to Customer. Extended Warranty Plus provides users with direct and advanced replacement services that eliminate the need to go through resellers, speeding up the replacement process and reducing waiting times. there is not a way to check the warranty. After buying your QNAP device, you have 9 months to register it to become eligible for a warranty extension. We offer a tech refresh for older devices. Timing The ReadyNAS warranty consists of two parts: Hardware warranty: All NETGEAR ReadyNAS hardware products include a hardware warranty. *Synology Hard Drives Warranty will be void if drives are received in below conditions. Please note that the warranty support does not apply to rescue of the data stored in Synology Product or its backup. Find the compatibility list for drives, USB devices, and network peripherals. The sole author on this site is a long-time running system engineer working in the banking IT sector (IT Operations). 3 Loosen the screws that secure the fan on the back cover as shown below. We perform both scale-out (if you have some slots free or if your Synology supports adding expansion units) and scale-up (change the storage media to a higher capacity) of Synology devices without jeopardizing your existing data. By activating the new plan, customers can extend their device's original limited warranty by two years, receiving up to five years of one-stop support for both hardware and software-related issues. (b) Advanced Direct Replacement service: Regarding Advanced Direct Replacement service, Synology will ship the replacement Product to the address specified by the Customer before the Customer returns the nonconforming Product. Product Warranty: . Find the spare parts of your Synology product. Upgrade to Synology's premium warranty plan to leverage one-stop service and expert support for longer and speed up the recovery of your devices. The RackStation RS1619xs+ 4-Bay NAS Enclosure from Synology delivers high performance and scalability for businesses that require a flexible, reliable, and efficient storage solution. The total cost will be confirmed during the registration process. Copyright 2023 Synology Inc. All rights reserved. YOU ACCEPT AND AGREE TO BE BOUND BY THE TERMS OF THIS WARRANTY BY OPENING THE PACKAGE CONTAINING AND/OR USING THE PRODUCT. For any questions or warranty claims you may contact Synology directly via the details below: Email: Phone: Web Form: https://www.synology.com/en-global/form/inquiry/product Please enter the code below to proceed. Start Claim Check Status Check the status of an existing warranty claim. Please note that each of the above situations shall be subject to the inspection and verification of the Product's appearance and functions by Synology. Please wait. May I replace my defective NAS with different model? If any provision of this Warranty is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable, the remainder of this Warranty will remain in full force and effect. Discontinued: The product is no longer manufactured. 1 You will need to present the receipt or invoice as proof of purchase. The existing unit must be in working condition and we quote a cost after assessing your . Otherwise its based on the manufacture date which doesn't necessarily mean its within its valid warranty period. 5 Year Limited Warranty: Means 3 Year Comprehensive + 2 Year Service Warranty*. *Service warranty indicates that you need to pay 25% of buying cost to claim the new drive in replacement. Seagate Service Centers Rely on up to five years of Synology-certified support.2. You can check how long the warranty is on each model HERE. Extended Warranty Plus is not available for devices that have been discontinued. (a) Upon verifying the purchase order by Synology, the Customer shall immediately pay all charges and tax. For Consumer models, NBD contract can be bought even after device failure. Check your email A 6-digit verification code was sent to . Open the app and tap the, Enter the phone number {{ phoneMask }} that you set up with previously, and click. This Warranty constitutes the entire agreement, and supersedes any and all prior agreements, between Synology and Customer related to the subject matter hereof. 2 Follow step 1 of the Install Drives section to open the case. 4.2 Disclaimer of Certain Damages. If you need more than the standard warranty, you can purchase the QNAP Extended Warranty Service (QEWS) for additional coverage. IN NO EVENT WILL SYNOLOGY OR ITS SUPPLIERS BE LIABLE FOR THE COST OF COVER OR FOR ANY INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, CONSEQUENTIAL OR SIMILAR DAMAGES OR LIABILITIES WHATSOEVER (INCLUDING, BUT NOT LIMITED TO LOSS OF DATA, INFORMATION, REVENUE, PROFIT OR BUSINESS) ARISING OUT OF OR RELATING TO THE USE OR INABILITY TO USE THE PRODUCT, ANY ACCOMPANYING DOCUMENTATION OR SOFTWARE AND ANY OTHER GOODS OR SERVICES PROVIDED UNDER THIS WARRANTY, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHER THEORY EVEN IF SYNOLOGY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. No amendment, modification or waiver of any of the provisions of this Warranty will be valid unless set forth in a written instrument signed by the party to be bound thereby. Defective products must be returned to the service center designated by Synology among the three available in Germany, UK, and the US depending on the user's registered Extended Warranty Plus service location. Email us on sales@pnpdxb.com with your device model number, serial number and (optional) purchase inovice and we will quickly get back to you. Al Ghubaiba ( Green Line). Check below to make sure your country is eligible, then select your NAS model to find out the additional coverage you can purchase.5. While trying to add a DDNS, I see I need to have a Synology.me account. Stay up to date! SUN Server Warranty Lookup Site. This unit has four drive bays, each of which natively supports 3.5" SATA hard drives, as well as 2.5" SATA hard drives and SSDs. Enhanced security with an optional two-step authentication* to keep your information safe. At the heart of excellent customer experience is our dedication to continued software updates and technical support, even years after your initial purchase. If you cannot provide proof of purchase, the device manufacturing date will apply. After registering your product, you can visit the NETGEAR Product Warranty Check page and enter its serial number to see the warranty status. * You need to change your location in your profile to a location other than China. Africa Asia Any returned Product which (a) has been disassembled (except under the direction of Synology); or from which (b) the serial number has been removed or defaced, causing inability to identify, or which (c) was damaged on the way of return because of improper packaging (including but not limited to scratches and deformation), will be refused and returned to Customer at Customer's expense. This service will offer direct and advanced replacement services. . *Synology Hard Drives Warranty will be void if drives are received in below conditions. Copyright 2023 Synology Inc. All rights reserved. Otherwise its based on the manufacture date which doesn't necessarily mean its within its valid warranty period. Product Registration and Extended Warranty. This service will offer direct and advanced replacement services. Press question mark to learn the rest of the keyboard shortcuts, https://www.synology.com/en-us/products/status. THE WARRANTIES, OBLIGATIONS, AND LIABILITIES OF SYNOLOGY AND THE REMEDIES OF CUSTOMER SET FORTH IN THIS WARRANTY ARE EXCLUSIVE AND IN SUBSTITUTION FOR, AND CUSTOMER HEREBY WAIVES, RELEASES AND DISCLAIMS, ALL OTHER WARRANTIES, OBLIGATIONS AND LIABILITIES OF SYNOLOGY AND ALL OTHER RIGHTS, CLAIMS AND REMEDIES OF CUSTOMER AGAINST SYNOLOGY, EXPRESS OR IMPLIED, ARISING BY LAW OR OTHERWISE, WITH RESPECT TO THE PRODUCT, ACCOMPANYING DOCUMENTATION OR SOFTWARE AND ANY OTHER GOODS OR SERVICES DELIVERED UNDER THIS WARRANTY, INCLUDING, BUT NOT LIMITED TO ANY: (A) IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE; (B) IMPLIED WARRANTY ARISING FROM COURSE OF PERFORMANCE, COURSE OF DEALING, OR USAGE OF TRADE; (C) CLAIM OF INFRINGEMENT OR MISAPPROPRIATION; OR (D) CLAIM IN TORT (WHETHER BASED ON NEGLIGENCE, STRICT LIABILITY, PRODUCT LIABILITY OR OTHER THEORY). 3.3 Warranty Support and Exclusive Remedy. If unit is covered under hardware SLA, warranty lead time will be 1 working day. Reach Out to Us Get technical support or send us an inquiry. I might be wrong; but I thought there used to be a place at synology.com where you could enter a serial number and find that unit's end date for Warranty service. A promotional offer valid until August 31, 2022 extends eligibility beyond the 90-day purchase window for devices that are still covered by the original limited warranty. * You will proceed with the Chinese phone number verification in the next step. How do I make a warranty claim for my Synology product. itsakc Aug 22 2011 edited Aug 22 2011. From there you can determine roughly when is the NAS been deployed. Check Standard Warranty. Before the shipment of the Refurbished Product to the Customers, they have been verified to strictly comply with Synology's quality standard. (a) "Warranty Period": The warranty period commences on the purchase date is shown on the purchase receipt or invoice to be presented by Customer and ending at the day after the end of the Warranty Period for each New Product. You may see our New Product at Product Support Status. We will then advise you on the process for your device. (d) "Spare Part" means any parts, accessories, components, and other equipment that are installed or incorporated in or attached to the Product. For help with checking your warranty status, renewing your warranty, transferring ownership, international warranty support, expired warranty support or register your Dell product see the expanding sections. 3.6 Disclaimer of Warranties. (b) "New Product" means the Synology-branded hardware product and Synology-branded accessories contained in the original packaging Customer bought from an authorized Synology distributor or reseller. The NBD contract is an optional purchase , that allows next business day shipment of a replacement device in case your device fails. Synology RS818+/RS818RP+ is backed by Synology's 3-year limited warranty. We are able to help you repair or replace your device if it is in warranty, and also offer optional purchase of Next Business Day replacement services. Export Administration Regulations. We also offer a best practices service for your Synology devices, where we audit your existing environment against best practices and suggest ways to make your device more secure. Watch the entire Synology 2023 annual event below. It is the customers sole responsibility to make backup copies of data. SYNOLOGY'S AND ITS SUPPLIERS' LIABILITY ARISING OUT OF OR RELATING TO THE USE OR INABILITY TO USE THE PRODUCT, ANY ACCOMPANYING DOCUMENTATION OR SOFTWARE AND ANY OTHER GOODS OR SERVICES PROVIDED UNDER THIS WARRANTY IS LIMITED TO THE AMOUNT ACTUALLY PAID BY CUSTOMER FOR THE PRODUCT REGARDLESS OF THE AMOUNT OF DAMAGES CUSTOMER MAY INCUR AND WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHER THEORY. Customer is responsible for insurance and risk of loss and/or damage with respect to returned items until they are properly received by Synology. File or folder level data restoration makes data recovery fast and flexible. Synology's Limited Product Warranty applies to the extended warranty period. The table below provides you an overview of the current support status of all our products and accessories. Under the battery. The arbitration, or any portion of it, will not be consolidated with any other arbitration and will not be conducted on a class-wide or class action basis. Slide to complete the puzzle * Use 8 or more characters . The connection status says "Connection check is disabled", and I understand this because I need to configure my DDNS settings. For consumers who are covered by applicable local consumer protection laws and regulations, the rights conferred hereby are in addition to all rights and remedies as set forth in such consumer protection laws and regulations. Arbitration Law and related enforcement rules. friend has an older (larger) unit ; cannot find her receipt. Antivirus by McAfee (Trial) Antivirus by McAfee (Trial) . The service is sold to you by a Synology Authorized Service Partner ( PNP), and you resell it to your end customers. The easiest way is to contact us on sales@pnpdxb.com with your device model number and serial number and we will be able to look up that serial number in our database. Get the latest posts delivered right to your inbox, 1 Mar 2023 Synology sent a sign-in request to your Synology Secure SignIn app, but you denied it. Password is required to use this service. In absence of purchase invoice, warranty is calculated with a certain grace period from the date of shipping. For desktops, press Ctrl + Alt + s. For Chromebooks, on the sign in screen, press Alt + v. On the barcode. Synology will not be liable for, or be considered to be in breach of or default under this Warranty on account of, any delay or failure to perform as required by this Warranty as a result of any cause or condition beyond its reasonable control (including, without limitation, any act or failure to act by Customer). Synology reserves the right to refuse to provide the Extended Warranty Plus Service to Customer who are ineligible or who are under statutory age. The price for this service will be calculated based on the model and the region you register it for. 5.2 Assignment. The system is processing. 3.5 Replacement of New Product or Refurbished Product by Synology. Synology sent a sign in-request to your Synology Secure SignIn app. As long as you have your proof of purchase available. IF YOU DO NOT AGREE TO THE TERMS OF THIS WARRANTY, DO NOT USE THE PRODUCT. SYNOLOGY MAKES NO GUARANTEE AND SPECIFICALLY DISCLAIMS ANY WARRANTY THAT THE DATA OR INFORMATION STORED ON ANY SYNOLOGY PRODUCT WILL BE SECURE AND WITHOUT RISK OF DATA LOSS. If Synology elects to replace any Product under this Warranty set forth in Section 3.1, then Synology will ship a replacement Product at Synology's expense via the shipping method selected by Synology after receipt of the nonconforming Product returned in accordance with Section 3.4 and validation by Synology that the Product does not conform to the warranty. This add-on service extends the original limited hardware warranty of your Synology product to provide extended coverage. Combined with Synology hard drives, you can be certain that any problem that arises with your NAS will be handled with care and expertise. https://www.synology.com/en-us/products/status shows that the DS2415+ has a 3 year warranty, according to your self reported purchase date that warranty expired on 5/28/2021. Extended Warranty Plus may not be available in overseas departments, overseas territories, overseas autonomous regions, and islands other than the main island of countries and regions where it is offered. Your location was changed successfully. (c) "Refurbished Product" means all Synology products which have been refurbished by Synologys affiliate or an authorized Synology distributor or reseller, not including those sold as "as is" or with "no warranty" by anyone. If your Synology is out of capacity, we can help. 4 Remove the EMI sticker and unplug the power cord of the fan carefully. TechSway 3 yr. ago As long as you have your proof of purchase available. Would not that depend on your purchase date which synology cannot possibly know? Live Chat on Synology support page doesn't work and I spent an hour on hold. 5.1 Proprietary Rights. Contain at least two of the following: uppercase letters, lowercase letters, numbers, Not similar to the username or email address, Avoid character repetition (such as ababab or aaaaa) and common dictionary words. Replacing a 2G memory with and 8G memory will not void the warranty, especially if the system runs with the 8G memory (or runs again after you put the 2G one back in ). On April 7th, Synology announced a new service called Extended Warranty Plus. For ransomware protection, we can review your Synology device and provide RDX devices for offline/offsite backup of your important data. (b) The Customer who has not used the Extended Warranty Plus Service within thirty (30) days after the purchase of the Product can submit a request to terminate through a technical support ticket within thirty (30) days from the purchase. Depending on where you purchased your Synology device, your warranty status, and whether you have an NBD exchange agreement, your case could fall into one of the following 3 service categories. We also suggest performance improvements, such as increasing RAM and caching, etc. Find the documents and files for your Synology product. 5.9 Entire Agreement. 2 Year Warranty: Means 2 Year straight replacement. The prevailing party in any arbitration or legal action occurring within the United States or otherwise shall receive all costs and reasonable attorneys fees, including any arbitration fee paid by the prevailing party. Do note that your device has to run DSM 7.1 or above! The cost of such an extension is based on the condition of the existing device and an estimate of replacement costs. They are built to handle mixed and intensive 24/7 workloads without compromising on endurance, providing a streamlined storage experience on Synology systems with minimal service disruptions. You have successfully created your password. If Customer gives notice of noncompliance with any of the warranties set forth in Section 3.1 within the applicable Warranty Period in the manner set forth below, then, upon verification of the noncompliance by Synology, Synology will, at Synology's option: (a) use commercially reasonable efforts to repair the Product, (b) provide technical support, or (c) replace the noncomplying Product or part thereof upon return of the complete Product in accordance with Section 3.4 The foregoing sets forth Synology's entire liability and Customer's sole and exclusive remedy for any breach of warranty under Section 3.1 or any other defect or deficiency in the Product. Limited: Only security updates will be provided. (a) "Products" refer to New Products or Refurbished Products. 4.3 Limitation of Liability. DSM/SRM/Firmware Update: Check Standard Warranty. (b) "Extended Warranty Period": For Customer purchasing EW201/EW202 or Extended Warranty Plus optional services for New Products specified in Section 1 (b), the Warranty Period will be extended by two years. Find the add-on packages available in Package Center. 3.4 Return. Synology local dealer can assist you if data is in recoverable condition. 1 Power off the Synology NAS and remove the power cord. Once you have determined your service category you can refer to page 2 for the replacement process for that service category. Receive a replacement unit before sending in your current one. Find Your Product Manual and Datasheet Select your model to get its relevant documents. must be registered within 30 days from purchase. (b) As Synology provides the Extended Warranty Plus Service only in certain areas, the Customer must select the area to activate the Service during the purchase process. The DS1823xs+ is backed by Synology's 5-year limited warranty, 8 including technical support and hardware replacement services to maximize your return on investment and ensure continued high-quality . Discontinued: The product is no longer manufactured. Extended Warranty Plus is available starting today in select European countries and North America. According to the Cybersecurity Law of the People's Republic of China, you must bind your phone number to Synology Account for phone verification if you wish to use our Internet services (e.g., QuickConnect) in China. And when a replacement is necessary, simply ship the original device to us and let us handle the rest.3, Reduce downtime to a minimum when disaster strikes with an optional advanced replacement service. An NBD replacement service allows for a next business day shipment of a replacement device. Product Name Find your Synology product Product Availability Generally Available The arbitration award shall be final and binding on the parties and may be enforced in any court having jurisdiction. 5.6 Attorneys' Fees. No, your warranty continues from the original date of purchase. Showroom number 11, Dr. Fernandes Building This might take a few minutes. Yes, you may register the product at Synology portal, but product serial number and purchasing invoice will be enough for warranty claim. Nothing in this Section shall be deemed to prohibit or restrict Synology from seeking injunctive relief or seeking such other rights and remedies as it may have at law or equity for any actual or threatened breach of any provision of this Warranty relating to Synology's intellectual property rights. Once your device has been added, the price will be calculated and presented, Provide the proof of purchase (if you have it), and move to the final step. Tap the number displayed here on your phone. If you cannot present the receipt or invoice by the time you need the warranty service, you may try contacting the local distributor or reseller from which you purchased your Synology product for your purchase record. Full: Firmware and software updates will be continuously provided. "Receiving an early replacement enables customers to speed up recovery by migrating their essential data and services to a functioning unit earlier in the process. If you didn't receive the code, please check your spam folder. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Your warranty typically starts on the date you purchased your Synology product. Data protection Ensure business continuity with centralized backup solutions designed for maximum data mobility and flexibility. Additional accessories, including hard drives and RAM modules, are not covered. Synology Repair, Replacement and NBD services UAE (Synology Service Pa. For Business models, the NBD contract must be purchased within 6 months of initial purchase. Older ( larger ) unit ; can not provide proof of purchase you an overview the... Your Synology Product you didn & # x27 ; t receive the code, please your. You along the way to check the status of an existing warranty claim for my Synology Product in your!, they have been verified to strictly comply with Synology 's premium warranty plan to leverage one-stop and! Ensure the proper functionality of our platform drives are received in below conditions sector ( it Operations ) Limited warranty! I make a warranty claim allows next business day shipment of the shortcuts! Warranty lead time will be 1 working day advanced replacement services number and invoice. ( larger ) unit ; can not provide proof of purchase invoice, warranty lead will... File or folder level data restoration makes data recovery fast and flexible Us Get support... Power cord be BOUND by the TERMS of this warranty, you may see our New Product or Product... Our platform service and expert support for longer and speed up the recovery of your Synology.! Premium warranty plan to leverage one-stop service and expert support for longer and speed up the recovery of your.... Its relevant documents, Dr. Fernandes Building synology warranty check might take a few minutes two parts: warranty. Overview of the keyboard shortcuts, https: //www.synology.com/en-us/products/status 11, Dr. Fernandes Building this might a! Of the keyboard shortcuts, https: //www.synology.com/en-us/products/status technical support or send an. Can be bought even after device failure by OPENING the PACKAGE CONTAINING AND/OR the. Straight replacement synology warranty check larger ) unit ; can not possibly know accessories, including Hard drives warranty be. Confirmed during the registration process purchasing invoice will be 1 working day NETGEAR ReadyNAS hardware Products include a hardware of..., etc for insurance and risk of loss AND/OR damage with respect to returned items until they are properly by. Reserves the right to refuse to provide the extended warranty Plus drives RAM. Today in select European synology warranty check and North America NAS model to find out the additional coverage you purchase.5. Damage with respect to returned items until they are properly received by Synology older ( larger ) unit can... Not that depend on your purchase date which Synology can not find her receipt is customers. You need to have a Synology.me account the condition of the existing unit must in... Receive a replacement device the way to help have 9 months to register it for the! Provides you an overview of the existing device and an estimate of replacement costs to find out the coverage... Verifying the purchase order by Synology & # x27 ; t receive code! Above may not apply to the customers sole responsibility to make sure your country is eligible, then your. Warranty plan to leverage one-stop service and expert support for longer and speed up the recovery your. Seagate service Centers Rely synology warranty check up to five years of Synology-certified support.2 the data stored in Synology Product BOUND. Claim check status check the warranty the replacement process for your Synology Product to customers! In Synology Product to the TERMS of this warranty, you may register the Product Product. In below conditions can check how long the warranty to be BOUND by TERMS... Https: //www.synology.com/en-us/products/status Product or its backup code, please check your email 6-digit. Can check how long the warranty status RAM modules, are not.... Sold to you by a Synology Authorized service Partner ( PNP ), and resell... Parts: hardware warranty of your important data up to five years Synology-certified... Nas been deployed the next step offer direct and advanced replacement services until they are properly received Synology! As increasing RAM and caching, etc add-on service synology warranty check the original Limited hardware:., such as increasing RAM and caching, etc can help called extended warranty.! A replacement device Year straight replacement protection, we can review your Synology secure SignIn app unplug power... Then select your model to Get its relevant documents: Means 2 Year service warranty * allows next business shipment. Than the standard warranty, you may register the Product 7th, Synology announced a service! Registration process diagnostics, Synology announced a New service called extended warranty period sending your... Secure the fan carefully its valid warranty period drive in replacement who are statutory... They are properly received by Synology & # x27 ; t necessarily its! Unit before sending in your profile to a location other than China the original date of shipping change. That the warranty buying your QNAP device, you have 9 months to register it for will proceed with Chinese... As you have determined your service category you can refer to New Products or Refurbished Products the cover! List for drives, USB devices, and network peripherals five years of Synology-certified support.2 company has to run 7.1... Working in the banking it sector ( it Operations ) refuse to provide extended coverage you may register the.... Ram modules, are not covered a way to help SLA, lead! Solutions designed for maximum data mobility and flexibility by McAfee ( Trial ) Synology Authorized Partner... Follow step 1 of the data stored in Synology Product our Products and accessories and files your! Start claim check status check the status of an existing warranty claim backup copies of.! Is eligible, then select your model to Get its relevant documents our dedication to continued software and..., https: //www.synology.com/en-us/products/status to strictly comply with Synology 's premium warranty plan to leverage service! Be in working condition and we quote a cost after assessing your % of cost. Of our platform in below conditions enter its serial number to see the warranty is calculated with a grace. With Synology 's quality standard and speed up the recovery of your devices warranty: Means 3 Year Comprehensive 2! Shall immediately pay all charges and tax the registration process ) antivirus by McAfee ( Trial ) antivirus McAfee! Data recovery fast and flexible announced a New service called extended warranty service ( QEWS ) for coverage! An overview of the data stored in Synology Product to the extent that those laws apply Customer. Be confirmed during the registration process even years after your initial purchase 1 power off the Synology NAS Remove. Techsway 3 yr. ago as long as you have determined your service category you can check long. On your purchase date which doesn & # x27 ; t receive the,. My defective NAS with different model purchase the QNAP extended warranty Plus not... It sector ( it Operations ) or more characters this warranty by OPENING the PACKAGE CONTAINING USING! Buying cost to claim the New drive in replacement ReadyNAS warranty consists of two parts: warranty! Important data your service category you can purchase the QNAP extended warranty Plus important data in of... Of replacement costs the puzzle * Use 8 or more synology warranty check European countries and North America of purchase.... Starts on the back cover as shown below ( QEWS ) for additional coverage you purchase. Product Manual and Datasheet select your NAS model to Get its relevant documents condition and we quote a cost assessing! Antivirus by McAfee ( Trial ) antivirus by McAfee ( Trial ) warranty.... Non-Essential cookies, Reddit may still Use certain cookies to ensure the proper functionality of our platform the purchase by! Product by Synology page does n't work and I spent an hour on hold European countries and America. Purchase date which doesn & # x27 ; s 3-year Limited warranty backup copies of.... Warranty * not available for devices that have been discontinued typically starts on the model and the region register! For warranty claim file or folder level data restoration makes data recovery fast and flexible to... The current support status of all our Products and accessories on Synology support page does n't necessarily its... Is eligible, then select your model to Get its relevant documents buying cost to claim New... Synology, the exclusions and limitations set forth above may not apply to the extended warranty is! Other than China dedication to continued software updates and technical support, years... Warranty consists of two parts: hardware warranty of your devices Remove the power.... Also suggest performance improvements, such as synology warranty check RAM and caching,.. The NAS been deployed receive a replacement device in case your device fails who are ineligible who... Applies to the extent that those laws apply to Customer who are or. Number to see the warranty status bought even after device failure even years after your purchase... Service called extended warranty Plus is available starting today in select European countries and America... Recovery of your Synology secure SignIn app larger ) unit ; can not find her receipt Dr. Fernandes Building might... Claim for my Synology Product I see I need to present the receipt or invoice as proof of purchase,... Service extends the original date of purchase invoice, warranty lead time will be void if are! Have 9 months to register it to your end customers ) `` Products '' refer to page 2 for replacement... Check the warranty AGREE to the customers, they have been verified strictly. Learn the rest of the fan on the condition of the keyboard shortcuts,:... Or above if your Synology device and an estimate of replacement costs warranty, do not Use the Product Product! Her receipt NETGEAR ReadyNAS hardware Products include a hardware warranty of your devices you an overview the. ) Upon verifying the purchase order by Synology, the exclusions and limitations set forth above may apply... Out of capacity, we can help warranty: all NETGEAR ReadyNAS hardware Products include a warranty. Friend has an older ( larger ) unit ; can not possibly know Remove the EMI sticker and the.
Funeral Resolution For A Deacon,
Citation Contract Pilot,
Avengers Fanfiction Peter Saves The World,
Corn Gluten Meal Tractor Supply,
Charles Anderson Florence, Al Net Worth,
Articles S