Pro-tip: Don’t lose your Postmates credit card! Get a new card. You can replace it now or later - it's up to you! I paid the restaurant $13.25 with my own credit card to get through the order. 3. Social Security number or EDD Customer Account Number (EDDCAN). Visa will work with your bank to replace your debit or credit card … Include a letter with the following information: Name. I did not realize there three stages of cancellation. I keep an extra in my wallet just in case my current one gives out or it was to get lost etc. ... Time to cash out after another successful week of working on postmates ! My problem: Postmates took $525 from my bank account. Instant deposits require a linked debit card and a minimum available balance of $5.00 to cash out. Seven cents a minute is not enough to make it worth waiting long. You do not need to know your card number, but you will need to provide your Social Security Number. From Nov. to January 21st, removing 25 dollars through postmates withdrawals, they have taken 21 withdrawals equal to $525. Report your physical U.S. passport lost or stolen immediately to protect yourself from identity theft. Postmates is the largest, most reliable on-demand delivery and pickup platform. Their Achilles heel is when you have to place the order. If you may have thrown your card away, or think it was lost or stolen, you can call 800-240-8100. My experience is they do the best of anyone at having prepaid orders ready to go when I arrive at the restaurant. They stole my credit card account number from Christrmas shopping over the Holiday's. You are their customer, not the vendor. For couriers, this may include issues with background checks , earnings , ratings disputes, and courier account setup. For customers, this may include account issues, credit card issues, tipping policy , and incorrect delivery fees or service fees. Speed of order can be great with Postmates and it can be terrible. Your Postmates contact form can help you with just about anything. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Postmates in an easy-to-use summary, as well as a full comparison of the 2 ways to reach Postmates, compared by speed and customer recommendations. Mailing address. See related: How to dispute a credit card charge with a merchant. My husband worked 48 years as a Truck driver and we are 75. level 2. I just want my money. In the event your card was stolen, this may help prevent fraud. Be wise with your credit! Each week, your total available balance at 11:59pm on Sunday will be automatically sent to your linked bank account on Monday. A Visa representative will deactivate your lost or stolen credit or debit card and then notify your bank immediately. I literally just Googled that question, and came across an official answer on the Postmates site. EDD Debit Card SM – If the funds are still on your card, transfer them to your bank account and then repay them by sending a personal check, cashier’s check, or money order made payable to the EDD. Able to deliver anything from anywhere, Postmates is the food delivery, grocery delivery, whatever-you-can-think-of delivery app to bring what you crave right to your door. Original Poster 1 ... You can look up your card number and tell the merchant. I briefly lost my Postmates credit card mid-shift (I blame the misplacement on the accumulation of photograph-requiring receipts in my pocket, but that’s a different rant). What this accomplishes is that your credit card company will actually go to bat for you to resolve the situation. Some might be cool with it, some might not be. Editorial Disclaimer. Funds are subject to your bank’s availability schedule. 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