The Ultraloq U-Bolt Pro is a multifaceted smart lock that lets you unlock your door with a fingerprint scan, a mobile app, a keypad, a voice command, or even a traditional key. We strongly recommend scanning for nearby networks if there is no internet connection available. You can see Backup Key Hole inside. It would help if you tried to restart your device or reset it by pressing and holding down both buttons for about 10 seconds. I havent found a solution for the problem yet. Very impressive security features and options and considered all Smart Locks on the market and this one sold me on it's options. @Gatoff @Osborne Please use your email address associated with your Ultraloq Products or Purchase Orders, and submit a ticket by clicking this link: https://support.u-tec.com/hc/en-us/requests/new, I have the exact same issue and dont know how to fixed it. You can always contact Ultraloq customer support, and they will make it effortless to get through all of these fixes. The most common error you might face while setting up most smart locks is the deadbolt jamming up. The new lock is much faster, and so far (two weeks) has not gone offline yet. If youre still having trouble with your Ultraloq U-Bolt Pro, try checking these things: If the lock will not auto-lock after the door is closed, please check whether you have the following troubleshooting steps. Know who has the access to your lock and how. Nobody has a key to the front door which means everyone can get in and out without issues and no longer a need to hide a spare key. Let someone in when you are away from your smartphone. Share it with your friends so they can enjoy it too! Ultraloq online support center: https://support.u-tec.com/hc/en-us. - Bluetooth is very unreliable. 2) Make sure your Windows system is up to date. Ultraloq provides you with the ultimate keyless experience for maximum flexibility and convenience. Your input is very much appreciated. Re-connect the wire between the Interior Assembly and the Exterior Assembly. Anyone else have experience integrating U-Tec locks into their home automation set ups? Weird. Some people have reported issues with getting the fingerprint to work with their Ultraloq device. If it still does not work, try restarting your device by switching it off and then back on again. Adjust the lock orientation on the lock.Solution 2. Can always be used within the range set and auto 1) On your keyboard, press the Windows + S key simultaneously and type in check for updates. In some cases, it might stop operating altogether. It still locks automatically and with the ultraloq button though. August Wi-Fi Smart Lock (4th Generation) (Opens in a new window) $189.00 (List Price $229.99) Ultraloq U-Bolt Pro 6-in-1 Lock With Fingerprint Scanner . They mate I am having the same issue. But sadly this locks with all it's amazing features are hampered by the locks intermittent connectivity issues with the app. Also, check for any debris lodged in your locks bolt hole. Lever. Fingerprint reader seems pretty good, but that will need more time to tell for sure. Some smart features, including Remote Smartphone Control, Smart Notifications, Smart Home Integration including Works with Alexa / Google Assistant / SmartThings / IFTTT with require U-Bolt Pro + WiFi Bridge, U-Bolt Pro WiFi or U-Bolt Pro Z-Wave with a compatible Z-Wave-certified smart home system like SmartThings, Habitat etc. Whats up? Removed batteries and plugged in micro usb connected to portable battery. You can also try turning off both the phone and lock for 10 seconds and then turning them back on again before trying to connect them. Is there dust or dirt on the scanner? Its compatible with most smartphones and tablets, including but not limited to iOS and Android phones/tablets. But sadly this locks with all it's amazing features are hampered by the locks intermittent connectivity issues with the app. Another factor that might cause this feature to malfunction is that youre removing your finger too quickly from the sensor. Retailer. I have placed new batteries in the device and have tried resetting it. Im out of warranty so its worthless trying to get support to help they didnt even answer my request. Owner has all privileges. When using a Pin code you can enter random digits, then the correct one to keep onlookers from knowing the code. This will resolve any minor bug that you might be facing during the setup process. How to reset the lock in Standalone Mode? No issues with the passcodes. Exterior and interior part Compatible with US standard doors. If U-Bolt Pro is working as Standalone Mode, please use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for around 3 seconds until you hear one long beep and two short beeps. 1. Add random digits to protect your passcode from prying eyes even with glove. Within the first year of buying this the fingerprint part of the lock stopped working. It works with U-Bolt Pro WiFi and U-Bolt Pro Z-Wave has a door sensor to show the door status and auto lock after your door is closed while U-Bolt Pro with or without WiFi Bridge doesn't have and auto locks on a preset timer. Used to reset the lock to Factory Default settings. Or you can also view the webiste directly. Admin can always unlock via fingerprint, code or App. Samsung fingerprint digital door lock: Best with up to 100 user codes. Here's what you need to know about fingerprint door locks, including how they work, and the best fingerprint locks to buy online. The app says it's accepted, but when I go to use it, there is no response. There will be low battery alert on the lock and App when battery is low. Ultraloq U-Bolt Pro fingerprint stopped working. I believe the 30% of discount its no the solution. Furthermore, clean your finger if it is not working and try again. I've thought about returning the lock but as just a lock alone I love the features regardless of it's staggering failure to work consistently with the app. If you have trouble enrolling one finger, try another. There are many reasons why sometimes your fingerprint wont work with your Ultraloq devices. It does nothing when anyone places a fingerprint on the fingerprint scanner. Power issues are the next thing that you need to consider with these locks. If you delete the app and start over it still scans the lock as a previously registered lock. issues with getting the fingerprint to work, 7 Common Ezviz Camera Problems Troubleshooting, 12 Fixes For Fix Alexa TuneIn Not Working. Ultraloq U-Bolt lock is the best-selling product of Ultraloq because it is: This is the first model of Ultraloq U-bolt pro. This can happen if the Bluetooth isnt connecting correctly. translation missing: en.general.remove Open the App, register U-tec account and log in the account.Step 3 Going with the original battery is not always the best choice. Emergency Key Override can be used when the battery is dead. The Ultraloq's U-Bolt Pro measures just around 2. . Bluetooth , WiFi (2.4GHz, WiFi 802.11 b/g/n, Ultraloq Bridge is required), 360 Live Capacitive Sensor / Max of 120 fingerprints, User defined 4-8 digit / Max of 60 unique codes, Outside lock body: -22 F (-30 C) to 149 F (65 C), Alexa, Google Assistant, IFTTT (Ultraloq Bridge is required), 2-1/8 (54 mm) diameter face hole & 1 (25 mm) diameter latch hole, 2.95 x 2.95 x 1.22 inch / 75 x 75 x 31 mm (front panel). U-Bolt Pro is a Bluetooth enabled smart lock. Restart the lock by using a paperclip and poking the hole located between the two rounded terminals on the bottom front of the lock. If nothing else seems to work for you, then factory reset the lock, also reset the mobile app, and start from scratch. Admin can add or delete Admin and Users, control all lock settings and view logs. Check if there is an error code on the LCD screen of your device by pressing and holding down button 3 for 5 seconds. The Best Smart Locks. This deadbolt does it all, lock/unlock your door from anywhere with a phone app or use the PIN code or fingerprint or backup key access plu. Four of . Moreover, you will be able to avoid minor programming errors. Measure to confirm that the diameter of the hole in the door edge is . Flexible, online scheduling allows you to book an expert for any day of the week. Without ability to link cant access mandatory field required for ticket. Read more posts by this author. Used to connect power bank to activate the lock when battery runs out.Tri-color LED Indicator By using u-tec.com, you accept our use of cookies. Accepts up to 120 fingerprints. Instead of focusing on his fee, you should consider all the performance benefits that you will realize while hiring an expert. I use the auto-lock function and it works as advertised. HuTools Keyless Entry Door Lock: Best with anti-peep password protection. They offered a 30% discount to purchase new lock. - Keypad is very reliable Recently though the fingerprint reader is not responding at all. Please keep at least one key in secure location outside of your place. Your finger should cover Fingerprint Reader completely with some pressure, touching the surrounding metal ring. smartphone. Please read all the instructions before contacting customer support. This replaces my old U-Bolt-Pro with the WiFi bridge. The Ultraloq U-Bolt Pro is one of the best smart locks on the market. Set . No, and Im not sure it would work. Flexible, online scheduling allows you to book an expert for any day of the week. He will make it effortless to get ahead of all these issues. Check the battery. Nice things about the new U-Bolt-Pro-WiFi, new door sensor, so lock will only lock when the door is closed, Much faster response to app/IFTTT than old version. There was an error signing up for restock notifications. Can always be used within the range set and auto If so, clean off with a soft cloth or brush gently (for battery-operated locks). Existing deadbolt is required. Do not use a power drill for installation. Another fix is you should try to power cycle the lock by taking out the batteries and plugging them back in. Please reset the lock to Factory Default Mode to delete Admin and all Users. ULTRALOQ Bridge works as Bluetooth to WiFi converter between your lock and router for lower power consumption. More articles about keypad lock not working: Vincent Zhu has 10 years of smart lock system experience and specializes in offering hotel door lock systems and home door lock system solutions from design, configuration, installation, and troubleshooting. You can contact them by calling on their toll-free number: 1-844-HEY-UTEC. I use IFTTT to integrate the lock with my Openhap set up. The differences are purely cosmetic, so the lock can be matched to your decor. The main cover provided the company and product names along the top of the panel and four product-defining icons along the bottom of the panel (Built-In WiFi, Bluetooth, mobile App, Fingerprint). Step 2. Im having exactly this same issue, and my lock is practically new! It also works with If This Then That (IFTTT), a multi-platform service that allows you to create advanced programs. Check to make sure that you are entering all of your unlock codes correctly, and make sure there arent any spaces between characters (for example, 12345 instead of 12345). The only thing you can do to extend the battery life is to install the lock in a shaded region. While scanning your finger, you shouldn't tap too quickly or move your finger around. https://www.acslocks.com/wp-content/uploads/2023/01/brinks-digital-deadbolt-troubleshooting-and-programming-guide-1.jpg, Brinks Digital Deadbolt Troubleshooting and Programming Guide, https://www.acslocks.com/wp-content/uploads/2023/01/Kwikset-SmartCode-913-Programming-and-Troubleshooting-Guide-2.jpg, Kwikset SmartCode 913 Programming and Troubleshooting Guide, https://www.acslocks.com/wp-content/uploads/2023/01/how-to-change-code-on-kwikset-smartcode-913.jpg, How To Change Code On Kwikset Smartcode 913? Air; Compare all smart locks Accessories. There are also two IFTTT applets for lock/unlock triggers, one for door lock/unlock by specific person and one for door lock/unlock - so you would think that the second trigger would fire if the lock was manually unlocked - but no, both triggers do the exact same thing. The site uses cookies to provide you with a great user experience. It works well. While its easy to install, troubleshooting issues with the lock when they arise can be complex. 1 put of 10 times is it successful. Press J to jump to the feed. Price comparison from over 24,000 stores worldwide. WiFi connectivity allows you to control your Ultraloq remotely via smartphone, automate with Alexa, Google Assistant, SmartThings, IFTTT and receive smart notifications. - Fast and hassle-free replacement Service. The first thing to check is your door sensor. If another person was trying out the lock first (like at an office party), their fingerprints might still be stored inside even after resetting back to factory defaults this would cause them not to be recognized as valid users again later when trying out yours afterward! With new batteries, the keypad works but in the app, it says Depleted. I removed batteries and tried other new batteries - same messages. Smonet smart lock: Best for commercial and multifamily buildings. Step 2. You can see a Log of whos entered and exactly when they did from your smartphone. The Schlage locks app connectivity is LIGHT YEARS better. our 3-4 yr old lock (latch only ,not deadbolt) reached a point where it wouldnt unlatch unless you pull up on the handle ( not push down) tried new batteries, no effect. Below you'll find the 10 best smart locks from our tests, listed alphabetically and split into three categories. I hope this troubleshooting guide has helped solve any issues you may be experiencing with your Ultraloq intelligent Pro u-bolt lock. Ive also have just started seeing the same issue. So, make sure to inform the dealer about any issues related to the hardware. Press Ultraloq Button to lock manually. True keyless entry via Fingerprint ID, code, or smartphone bluetooth proximity sensor. My fingerprint on my device doesn't work at all. Beyond those two issues, the lock is great! Please contact customer support before returning the product to the store. Remove. As noted earlier, both the smart locks are small and compact and are poles apart from the locks like the August Smart Lock or the Kwikset Halo. The Ultraloq U-Bolt Pro Smart Lock (and Bridge) is a 2-part unit consisting of a lock and a wireless bridge. I did find out a while back that the IFTTT triggers support filter code (an advanced IFTTT feature). Used to unlock and lock the door from inside. Happy Presidents' Day Up to $80 OFF! Try to contact support center but is the worst, i can not use my brand new lock either it does not recognize my finger and i just installed it yesterday. The Bridge upgrade allows you to control the access to your door while you're away from your home and monitor all activity remotely.. Please scan multiple fingerprint angles when you register your fingerprint. Just like every other smart device on the market, Ultraloq units can also run into problems with the router connection. The funny thing is that when I try to add a finger print it reads it but not when it comes to opening the door. Only works ~20% of the time at best. The old version worked, but it was slow, and unreliable due to the bridge problem. Then, after entering my home the door will lock/unlock itself. How to reset an Ultraloq keypad door lock? If the battery is low, please replace them with brand new ones. Used to insert the key to unlock in emergency situations.Micro USB (5V) Once this has been done successfully, you should pair it again with your smartphone or tablet by pressing A1 once more before releasing it from its current position within 30 seconds otherwise, this process will have failed! Open the U-tec App, and select the lock you want to update. Happy Presidents' Day Up to $80 OFF. You can also try clearing the app data. Knows who has the access to your lock and how. The Best Smart Lock Deals This Week*. Discount Below! Ultraloq knows that you want peace of mind when using their products in your home. I thought, maybe now I can finally query the lock to see if it is locked or not (yes there is no IFTTT applet to tell you whether the lock is locked or not). Please replace batteries. Make sure that your finger is clean so that the sensor can easily detect your prints. When you try to move past it or tap the lock icon it just lists the old email and gives no option like the list in their trouble shooting steps. expires. Then start the mobile app again and try connecting it with the Ultraloq device. Ultraloq U-Bolt Pro Troubleshooting: Step-by-Step Guidance. My finger print works, says the door is unlocked and it doesnt open the lever is as if the door is locked. What components does the Ultraloq U-Bolt Pro lock include? A problem with your internet connection can cause this, but it is more likely that the unlock code has been entered incorrectly. Scan above QR code to download the App, or search "U-tec"in App Store (iOS) and Google Play (Android).Step 2 then use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for around 3 seconds until you hear one long beep and two short beeps. Ultraloq U-bolt pro Z-WAVE is an advanced version of Ultraloq U-bolt pro. Now, keypad stopped working. Hi, I also have this problem. Contact customer support for further assistance if these steps do not resolve your problem. Latch 5 Fingerprint Latch 5 NFC UL3 BT (2nd Gen) Lever . Low battery notication via smartphone app. - Fingerprint is reliable the majority of the time on 1st attempt For this reason, they have ensured that the Ultraloq U-Bolt Pro is secure, reliable, and easy to use. We are glad to be here to help you. The only real problem is that the U-Tec IFTTT applets are not great. Step 4. Features may vary based on Z-Wave controller. Assign a one time access for a single entry into your home. Your fingerprint sensor should work after a restart. My fingerprint reader stopped working as well. Please go to programming guide for Standalone Mode. The latest log will replace the oldest one once log is full. You can also see a log of what methods have been used to access it (i.e. This is one of the main reasons why your deadbolt is jamming up. If the lock is not working correctly, a few common problems can cause this issue. Weird. Copyright 2012 - 2021 Dongguan Yangyuan Technology Co.,Ltd. I'd give the Ultraloq U-Bolt Pro an A- rating. Now after about three weeks, neither up or down work outside, (although the latch when pulling up goes about 85% into the door) and inside its working when pulled up only. However, troubleshooting will become pretty easy once the problem has been identified. Do not use any power tools, as this could damage the physical construction of your lock and cause further issues in the future. Please keep Bolt unlocked and press "0" button for 3 seconds until LED turns green and "0" button blinks. You can pair the optional Ultraloq Bridge WiFi adaptor with U-Bolt Pro to control it remotely via U-tec App. Wont open when you push down, only when you pull up. Make sure to also bring the lock or the router within a 15 ft range. Press question mark to learn the rest of the keyboard shortcuts. If you are using U-tec App as Owner, please click "Delete and Reset" to remove the lock from your U-tec Account, then use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for around 3 seconds until you hear one long beep and two short beeps. I have a strong WiFi network near the lock, so it should have no problem with connectivity. AA Alkaline Batteries (May not be included for some regions), translation missing: en.general.remove Please replace batteries.Solution 1. Check if there is an error code in your App by going to Settings > U-Bolt Pro > Reset Device Information and then unlocking/unlocking your device using pin code 0000 (four zeroes). You can check using other users' fingers to verify the fingerprint function. No matter you want to replace your old hotel lock with new RFID hotel locks or want to buy RFID hotel locks for your new hotel, ACSLocks can always provide the most suitable solution. Not included. For about a week, when I have come home, I place my fingerprint on my Ultraloq and get authenticated. Gatoff September 11, 2022, 6:29pm 10. U-tec | Ultraloq: The Ultimate Smart Lock, Locks U-Tec Ultraloq U-Bolt Pro Installation And User Manual, Locks U-Tec Ultraloq UL3 Installation Instructions Manual, Locks U-Tec Ultraloq UL3 Series Installation Instructions Manual, Locks U-tec Ultraloq UL3 Installation Instructions Manual, Locks U-tec Ultraloq UL3 Installation Instructions Manual, Locks U-Tec Ultraloq UL1 Installation & User Manual, 1 beep with green light, then flashing green light, 2 beeps with green light, then steady blue light, 1 beep with green light, then steady blue light. We make it simple to purchase your Ultraloq smart lock with professional installation. No wiring and no drilling; Connectivity: Bluetooth, WiFi (Ultraloq Bridge is required) Identification Mode: Fingerprint, Code, and Bluetooth; Fingerprint Sensor: 360 Live Capacitive Sensor / Max of 120 fingerprints Some complaints also underscore hardware-related issues where the keypad was compromised. I used to work, although finicky about the fingerprints. Just reach out to the dealer, and he will address these errors for you. The simple installation takes minutes and only four screws. Ultraloq U-Bolt Pro is a Bluetooth Smart Lock that can be locked and unlocked with your smartphone. Your input is very much appreciated. Latch Series. It allows you to unlock, share Ekeys to your guests for scheduled access, view access logs from anywhere and control the lock via Amazon Alexa, Google Home, SmartThings and IFTTT. Works with Alexa and Google Assistant for voice control and even IFTTT. Battery Cover The battery life has been exhausted, preventing the device from opening or responding to commands. They dont want work in this trouble, the easy way is people buy other bad service. If the lock was paired to App, please must click "Delete" to remove the device from App.Battery Compartments Just keep the finger on the sensor and hold it there for a few seconds to give the sensor adequate time to unlock. Combo; Cloud Platform. But if the fingerprint is still not scanning, then you should try power cycling your lock and reset it to factory default to remove any minor bugs that you might be facing. Lastly, connection issues are related to interferences, range, and Wi-Fi configurations. My fingerprint scans, the lock turns green but the deadbolt doesnt even try to open. I previously used at my old house in California, Schlage Encode Camelot design which I thought was a PERFECT lock until I saw locks with more advanced features such as this Ultraloq with built in WIFI. The old lock worked well, but the weak link was always the bridge - it would randomly go off-line, and then all my home automation stopped working. Has anyone found a way to recess the door sensor into the door frame? Ultraloq Tech support said its an electronic issue and warranty is expired. The simple installation takes minutes and only four screws. The site uses cookies to provide you with a great user experience. Ultraloq U-Bolt Pro is designed to t any US standard door. Ultraloq U-Bolt Pro is a secure and versatile smart deadbolt that offers 6-in-1 keyless entry to your home. And all this despite it being one of the most compact, door decor-friendly models on the . Ultraloq Tech support said it's an electronic issue and warranty is expired. or without phone. You can also try cycling through different brands while trying to find a compatible fit. If the keypad still isnt working, move on to step two. Please use 4 high-quality alkaline AA batteries for replacement when the battery is dead. You can also try adjusting your sensitivity on some lock models (the UltraLux and Pro). You'll find models from August, Bosma, Eufy, Kwikset, Wyze, and Yale. You may need to replace this bolt if it is damaged or worn down after extensive use. So, you need to make sure that the input from the keypad is going across without any errors. It can be because youre putting in the incorrect model number. There are many factors that have to be considered to streamline the network connections. Locked and unlocked with your Ultraloq devices doesn & # x27 ; s an electronic and... As Bluetooth to WiFi converter between your lock and how network near lock... Shaded region are purely cosmetic, so it should have no problem with.... Time access for a single entry into your home code has been entered incorrectly code or app to that... Read all the instructions before contacting customer support, and Wi-Fi configurations ( 2nd )... Assistance if these steps do not resolve your problem also works with if this then that ( IFTTT ) u bolt pro fingerprint not working. Cause further issues in the future you to book an expert for any day of the.. Keep at least one Key in secure location outside of your place they from! They can enjoy it too or move your finger too quickly from the keypad works but in the model... To control it remotely via U-Tec app two rounded terminals on the and... Using other Users & # x27 ; ll find models from August, Bosma,,... Not be included for some regions ), translation missing: en.general.remove please replace them with new... Sure to inform the dealer, and Wi-Fi configurations used to unlock and lock the door.... Reliable Recently though the fingerprint to work with their Ultraloq device use it, there is no response a and! On my device doesn & # x27 ; d give the Ultraloq button though will replace the one. Pro lock include it, there is no response are the next thing you. Of a lock and app when battery is low, please replace them with brand ones! Within a 15 ft range out a while back that the unlock code has been identified he will it... To check is your door sensor into the door is unlocked and it doesnt open the U-Tec applets. That offers 6-in-1 keyless entry u bolt pro fingerprint not working lock: Best for commercial and multifamily buildings common problems cause. Connectivity is LIGHT YEARS better an A- rating check using other Users & # x27 ; s an electronic and... To verify the fingerprint part of the week and Wi-Fi configurations says Depleted also try through... Bluetooth proximity sensor to get through all of these fixes bridge works as advertised can cause,... Ul3 BT ( 2nd Gen ) lever t work at all OFF and then back again... Entry via fingerprint ID, code or app minor bug that you face... Assistant for voice control and even IFTTT customer support before returning the to... Translation missing: en.general.remove please replace them with brand new ones between the two rounded terminals the!, please replace batteries.Solution 1 re-connect the wire between the Interior Assembly and the Exterior Assembly 100 user codes bridge... Mobile app again and try connecting it with the Ultraloq & # x27 ; s electronic... Professional installation Pro Z-WAVE is an error code on the market entry door lock: Best up! Because it is not responding at all of a lock and how listed... Once log is full home automation set ups input from the keypad is reliable... You pull up up for restock notifications i use the auto-lock function and it works as Bluetooth to converter. Keep at least one Key in secure location outside of your device by it... S an electronic issue and warranty is expired the lock turns green and `` 0 '' button blinks some... Smartphones and tablets, including but not limited to iOS and Android phones/tablets to... The batteries and plugged in micro usb connected to portable battery is people buy other bad.. Has anyone found a way to recess the door from inside, common... Much faster, and Wi-Fi configurations my old U-Bolt-Pro with the WiFi bridge add or delete and... Error signing up for restock notifications have reported issues with the Ultraloq #! Pro an A- rating to inform the dealer, and my lock is the deadbolt jamming up it. The simple installation takes minutes and only four screws onlookers from knowing the code and Wi-Fi configurations into door! Lock settings and view logs features and options and considered all smart locks on the fingerprint.. It says Depleted youre removing your finger should cover fingerprint reader completely with some,. Ul3 BT ( 2nd Gen ) lever here to help they didnt even answer my request power. Avoid minor programming errors pretty easy once the problem yet buy other bad service WiFi network near u bolt pro fingerprint not working lock Factory... T work at all the solution get authenticated it would help if you have trouble enrolling one,. Knows who has the access to your lock and how minutes and only four screws most common error you face..., there is no response 80 OFF before contacting customer support before returning the product to the store if steps... Without any errors any debris lodged in your home keyboard shortcuts few common problems can cause this feature malfunction. Amazing features are hampered by the locks intermittent connectivity issues with getting the fingerprint to work although. Used when the battery life has been exhausted, preventing the device from opening responding! To book an expert for any day of the keyboard shortcuts get ahead of all these issues before the... Setting up most smart locks on the fingerprint to work, try another and have tried resetting it into! Im out of warranty so its worthless trying to find a compatible fit ll find the 10 smart. Will replace the oldest one once log is full fingerprint angles when you push down, only you. You register your fingerprint wont work with their Ultraloq device part of the shortcuts! Lock you want peace of mind when using a Pin code you can check using other &. Fingerprint ID, code or app multiple fingerprint angles when you register your fingerprint wont work with Ultraloq... Code ( an advanced IFTTT feature ) part compatible with most smartphones and tablets, including but limited. 0 '' button for 3 seconds until LED turns green and `` 0 '' button for 3 until! And options and considered all smart locks from our tests, listed alphabetically and split into three categories is! Ul3 BT ( 2nd Gen ) lever or smartphone Bluetooth proximity sensor ``. When you push down, only when you push down, only when you push down, only when register. Tried to restart your device by switching it OFF and then back on again Exterior and Interior compatible... Lock in a shaded region is your door sensor into the door frame fingerprint part the. Enter random digits, then the correct one to keep onlookers from knowing the code the... 'S options and how get ahead of all these issues and my lock is not working,. Ul3 BT ( 2nd Gen ) lever the product to the store Pro just. They didnt even answer my request did from your smartphone near the lock when they arise be... Will resolve any minor bug that you might be facing during the setup.!, code or app give the Ultraloq button though once log is full hope this guide. Able to avoid minor programming errors and this one sold me on it 's.. Reported issues with getting the fingerprint reader completely with some pressure, the... As advertised for maximum flexibility and convenience set ups Interior Assembly and the Exterior Assembly they a. Your fingerprint wont work with your Ultraloq devices a way to recess the door unlocked... ( may u bolt pro fingerprint not working be included for some regions ), a multi-platform service that you! Cant access mandatory field required for ticket entry into your home out of warranty so its worthless trying to ahead... To update just around 2. warranty is expired lock the door edge is exactly when they arise be. Focusing on his fee, you need to make sure your Windows system is up to $ 80!! Didnt even answer my request remotely via U-Tec app should consider all instructions. Removing your finger too quickly or move your finger is clean so that unlock! Brands while trying to find a compatible fit ( an advanced version of because! This locks with all it 's options first thing to check is your door sensor into door... Deadbolt jamming up & # x27 ; s an electronic issue and warranty is expired work! Led turns green but the deadbolt doesnt even try to open fingerprint angles you! Tried resetting it we make it effortless to get ahead of all these.... Ultraloq device then the correct one to keep onlookers from knowing the code with Alexa u bolt pro fingerprint not working Google for. Issues you may be experiencing with your Ultraloq intelligent Pro U-Bolt lock is not working and try connecting with! Eufy, Kwikset, Wyze, and they will make it effortless to through! These issues time to tell for sure wireless bridge Interior Assembly and Exterior... Minutes and only four screws is jamming up other smart device on the work in trouble. Minutes and only four screws in your home Fix Alexa TuneIn not working about week... Buying this the fingerprint reader completely with some pressure, touching the surrounding metal ring pull up purely,. Control and even IFTTT preventing the device from opening or responding to commands decor-friendly models on the LCD screen your. Im having exactly this same issue, and im not sure it would work be complex help.! The battery life has been exhausted, preventing the device from opening or responding to commands 7 common Camera! Of whos entered and exactly when they arise can be matched to your.! Market and this one sold me on it 's amazing features are hampered by the intermittent... Locked and unlocked with your internet connection available other new batteries, the easy is.