Opt-Out Instructions. We do not warrant or make any representations that Our program or website will operate error-free or uninterrupted, that defects will be corrected, or that Our website and/or its servers will be free from viruses and/or other harmful components. No. COVID is extremely contagious and can lead to severe illness, disability, and/or death. are only valid for twelve (12) months from the date of issuance to You. By purchasing products and services through Us, Member acknowledges and agrees to be bound by any posted revisions to these Terms and Conditions. We are acting as intermediaries for the provider of any product or service, and for any travel provider in selling services, or in accepting reservations or bookings for services that are not directly supplied by Us. Resort Certificate Redemption. In the event that you cancel your booking that was made using any amount of Vacation Cash, the Vacation Cash will be the last funds applied against any cancellation penalty, as applicable. Length of cruise can be found on the front of the cruise certificate or on our website under My Certificates. Depending on the cruise line and ship, guests 12 years or older that are NOT vaccinated may not be permitted to travel or may require proof of Travel Insurance upon check-in. I have been reading online about the 5 day grace period to cancel (supposed Mexican law dictates you have 5 days to cancel) but not sure whom they have to email so that they have documentation of cancellation. In the event the resort stay is used by Guests only, and not the Redeemer, additional charges may apply. Travelers are advised to consult with the appropriate governmental agencies and embassies to determine what documentation will be required for travel. Resort certificates are not redeemable for cash or resale and cannot be cancelled or exchanged for refund except as required by law or as set forth below. Cruise certificates are valid for one (1) inside cabin for two (2) Passengers on select cruise itineraries, subject to the exclusion and limitations stated herein. Booking Cancellations. The parties shall be permitted to conduct discovery in accordance with the Federal Rules of Civil Procedure. You waive any rights to bring claims for unauthorized or undesired calls or text messages by failing to opt-out immediately or by failing to follow these instructions. In our cancellation letter we requested a cancellation and listed the contractual law allowing this to be cancelled. Although most travel, including travel to international destinations, is completed without incident, travel to certain destinations may involve greater risk than others. providing Us with written notice of cancellation to: That You will receive the lowest possible price for the products, services, and/or goods We advertise and/or You purchase; Regarding the availability of products, services, and goods advertised by US; Regarding the results that may be obtained from using Our products or services. If any portion of Savings Credits remains after penalty is paid, the remaining Savings Credits may be refunded to the Members account. Members renewing the introductory or premium Membership, or enrolling in a new promotion will have thirty (30) days from the enrollment date to elect to cancel and obtain a full refund. Travelers' names on the Booking Confirmation/Travel Receipt must accurately reflect the complete legal name as they appear on respective proof of citizenship documents. To opt-out of automated voice calls (not text messages), You must (i) call 855-678-8731 or send with written notice to legalaffairsrequest@arrivia.com revoking Your consent to receiving automated calls; and (ii) in Your notice, You must include your full name, mailing address, account number, and the specific phone number(s) for which You wish to stop automated calls. This has now become harassment. Travel Retailers may not be licensed to sell insurance, in all states, and are not authorized to answer technical questions about the benefits, exclusions, and conditions of this insurance and cannot evaluate the adequacy of your existing insurance. See the Certificate for full terms and conditions related to the activation, redemption, and any associated costs that will be the Subscribers responsibility, products and services may be purchased with any valid credit card. If Member fails to pay any Monthly or Annual Subscription Fee or other fee or charge contemplated by this agreement on or before the stated due date thereof, Member will be ineligible to receive any associated Subscription Benefits, and. Any transaction, agreement, or arrangement that You enter into with Uplift is solely between You and Uplift. Notify Ourconcierge immediately if any changes or corrections are needed. Cancellation requests postmarked later than ten (10) days after the enrollment date will result in no refund. Unredeemed cruise certificates have no value. Travel providers may require that travelers have in their possession proper documentation required by the United States and/or any foreign countries visited. So on April 7th, 2015 we sent a notice of cancellation to them. Select check-in and check-out dates. expire upon the termination of the Membership or any renewal thereof. Arrivia is a registered seller of travel in the following states: Florida #ST-29452, Washington UBI#602 443 155 001 0001, Hawaii #TAR-5192 (Hawaiian travel agency trust account named Client Trust Account #21-136301), and California #CST 2066521-50. Port expenses, specialty dining, show fees, drink package costs, and/or additional activity costs. Further, Uplift is solely responsible for the content, materials and/or information contained in any Uplift websites that may be accessed via Our site. In addition, We may facilitate options to cancel, rebook, or receive such credits to be used in the future with third-party suppliers, however, by doing so We are not making any recommendations or representations as to the financial condition of the third-party suppliers. Scroll To Explore. Select check-in and check-out dates. I have been reading online about the 5 day grace period to cancel (supposed Mexican law dictates you have 5 days to cancel) but not sure whom they have to email so that they have documentation of cancellation. All rates/prices and dates may not be available at time of booking. Arrivia maintains a Consumer Protection Bond issued by International Fidelity Insurance Company in the amount of $100,000.00. In the event that you cancel your booking that was made using any amount of Vacation Cash, the Vacation Cash will be the last funds applied against any cancellation penalty, as applicable. The courts of Guadalajara, Jalisco, Mexico shall have the exclusive jurisdiction in any action to enforce, modify or nullify the decision of the arbitrator and the parties expressly waive their rights to pursue any claim in any way against the marketing entity or any of its affiliates or agents in any other jurisdiction or venue. WebUnlimited Vacation Club welcomes you. SUBSCRIPTION ENROLLMENT; PAYMENT; AND CANCELLATION. award amount per transaction, including minimums and maximums, are subject to change at Our sole discretion, and without prior notice to Member. If You cancel your product or travel purchase with Us outside of any applicable penalty periods, any Savings Credits redeemed to purchase product or travel may be refunded to the Members account. Savings Credits may only be redeemed by the primary Member(s) listed on the Membership account, upon verification of the Membership information by Our representative. Except as otherwise provided herein, no party shall be entitled to commence or maintain any action in a court of law upon any matter in dispute until such matter shall have been submitted and determined as provided herein and then only for the enforcement of the arbitration award. Unauthorized Use of Your Telephone Device. In addition to any right to otherwise revoke an offer, You, the Purchaser, may cancel this enrollment up to midnight of the tenth (10th) day from the enrollment date by providing written notice of such cancellation to: or otherwise logging into their online account to cancel the enrollment. Travelers' names on the Booking Confirmation/Travel Receipt must accurately reflect the complete legal name as they appear on respective proof of citizenship documents. CalAttorney2 The cancellation period in Mexico is 5 days (You must mail the cancellation notice within 5 days, they do not actually have to receive it). Length of cruise can be found on the front of the cruise certificate or on our website under My Certificates. They don't listen at all. Charges usually occur on the same business day, but may take up to three (3) business days to be processed. WebUnlimited Vacation Club welcomes you. Call Recording and Monitoring. Members renewing the introductory or premium Membership, or enrolling in a new promotion will have ten (10) days from the enrollment date to cancel and obtain a full refund. We did not give reasons. We reserve the right to charge additional fees related to the redemption of certificates in our discretion. All resort properties and destinations are subject to availability, seasonality, and room type restrictions. You are responsible for obtaining and maintaining all telephone devices and other equipment and software, and all internet service provider, mobile service, and other services needed to receive calls and text messages. Your consent to receive automated calls and texts is completely voluntary. Type the location (city, state, country / region or hotel name) that you want to visit. Our Vacation Center ("OVC"), d.b.a. We asked for refund of all of our monies paid, and listed them. You agree to indemnify Us for any privacy, tort or other claims, including claims under the Federal Telephone Consumer Protection Act or its state law equivalent, including claims relating to Your voluntary provision of a telephone number that is not owned by You and/or Your failure to notify Us of any changes in Your contact information, including telephone number. In the event of any conflict between this section and any other section of the Terms and Conditions, these travel terms shall take precedence and prevail with respect to the purchase of travel or travel services by Members. In no event shall You hold Us liable for any liability caused by Force Majeure Events outlined herein. Cruise certificate offer only valid to purchasers and Redeemers resident in the United States (excluding Puerto Rico) and where not otherwise prohibited by law. Click "Find Hotels". It is Your sole responsibility to notify Us if You no longer want to receive automated calls or text messages. In the event cancellation of a booked resort/hotel becomes necessary by Redeemer, call us immediately or submit the cancellation by providing a written notice to: All booking cancellations must be received by OVC in conformance with the Terms and Conditions and with resort/hotel terms and conditions, cancellation policies and procedures. Vacation Cash may not be used for travel insurance, shipping charges, taxes, or fees. Redemption fees, booking fees, fuel surcharges, government fees, taxes port expenses, airfare, transportation, travel insurance, and any other government charges associated with the cruise are not included. Member also accepts these Terms and Conditions on the behalf of any traveling companion(s), and/or guests (including minors and those under any disability) (collectively Guests). Stay away from this HORRIBLE company, they are not worth even leaving one star. Contact Us for assistance accessing your account or to begin planning your next adventure. Membership may be suspended if Member does not remain in good standing with Us, UVC, or the UVCLC Membership, and Wemay impose a reasonable fee for reinstatement or reactivation. WebThey purchased the entire package (no monthly fees) with a credit card and are currently trying to contact AMEX. WebContact Us. Plans are available to residents of the U.S. but may not be available in all jurisdictions. We asked for refund of all of our monies paid, and listed them. The arbitrator selected under this Dispute Resolution Policy shall have no authority to arbitrate claims on a class-wide, collective, group or consolidated basis. To opt-out of text messages, text STOP to any text message You receive, call Us at 855-678-8731, or email, om and specify that You want to opt out of text messages. In the event a Member or Guest initiates an action at law or in equity and We prevail, that Member or Members guest shall pay all costs incurred by Us defending such action, including but not limited to, reasonable attorneys fees, paralegal fees and court costs. Web unlimited vacation club cancellation. Providing Telephone Numbers and Other Contact Information. Although We will not be liable for losses caused by any unauthorized use of Your telephone device, You may be liable for Our losses due to such unauthorized use. Vacation Cash may not be combined with any other discounts, promotions, or loyalty currency, except that Vacation Cash may be combined with, UVCLC for cruise, tour, hotel, resort, and car. These Terms and Conditions, the Membership Enrollment Application, the Purchaser Acknowledgement, this website, and/or any certificates shall be governed exclusively by the laws of the State of Arizona. Plans are available to residents of the U.S. but may not be available in all jurisdictions. Any certificates issued to you as part of a Subscription enrollment, or otherwise, may require a redemption fee that will be charged when booking the respective travel. Some of the options you have are: selling, donating, renting, and canceling the timeshare altogether. Resort certificate offer includes only accommodations and specifically excludes redemption fees, taxes, travel costs, travel insurance and other expenses that may be incurred such as personal expenses, security deposits, and other fees and charges levied by the resort/hotel such as all-inclusive fees. In the event a certificate has a printed expiration date and an online expiration date, the online expiration date will govern. We are not responsible for lost or stolen resort certificates. You acknowledge that automated calls or text messages may be made to Your telephone number(s) even if Your telephone number(s) is registered on any state or federal Do Not Call list. Resort certificate(s) may not be combined with any other offer relating to the same reservation or accommodations, except as specifically stated on future promotions. In return for receiving the Subscription Benefits, Member promises to pay. Unredeemed cruise certificates have no value. Notify Ourconcierge immediately if changes or corrections are required. Resort certificate(s) may not be combined with any other offer relating to the same reservation or accommodations, except as specifically stated on future promotions. Lifestyle Collections (LC), and its affiliates (collectively, Arrivia, We, Us, or Our Company) and each UVCLC member (Member, Subscriber, Traveler, or You) who enrolls into the subscription, and/or purchases products and services through UVCLC. BY OFFERING FOR SALE TRAVEL TO PARTICULAR INTERNATIONAL DESTINATIONS, WE DO NOT REPRESENT OR WARRANT THAT TRAVEL TO SUCH POINTS IS ADVISABLE OR WITHOUT RISK, AND ARE NOT LIABLE FOR DAMAGES OR LOSSES THAT MAY RESULT FROM TRAVEL TO SUCH DESTINATIONS. Can be found on the front of the cruise certificate or on our website under My Certificates unlimited vacation club cancellation may. Stolen resort Certificates website under My Certificates take up to three ( 3 ) business days to be processed currently! May not be available in all jurisdictions, donating, renting, and them! $ 100,000.00 from the date of issuance to You, and listed the contractual law allowing to... Has a printed expiration date, the online expiration date, the remaining Savings Credits may be refunded to Members... `` OVC '' ), d.b.a want to visit the cruise certificate or our... For lost or stolen resort Certificates webthey purchased the entire package ( no monthly fees ) with credit. 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